Rosemary Jumwa
Administrator
Nairobi,30
Summary
Profile & Objective A hardworking, motivated, service-focused, reliable and technically skilled person with several years of experience in administrative responsibilities in office management. Able to handle sensitive and confidential issues and to resolve customer complaints. I seek to work in a challenging position which offers experience, innovation, creativity, team work and provides an opportunity for career development and advancement. Experienced Administrator with over 12 years of experience in the UN, NGOs and Corporate. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
17
17
years of post-secondary education
12
12
years of professional experience
Work History
Sponsorship Facilitator
Nairobi Country Office
- Managing of the Enrolment data for Nairobi Area.
- Maintain a record of all information of sponsored children.
- Processing/preparing pouch and dispatching of all communications/reports on a timely manner to sponsors.
- Production of all periodical reports (monthly/yearly).
- Updating of all data and filing system.
- Facilitating and training community/CBOs on sponsorship communications/processes and peer review/audit.
Administrative Assistant
Date World Food Programme
01.2011
- Providing welcome and orientation to WFP Regional Bureau staff arriving to take up posts in Nairobi, to enable them settle quickly within the office and home.
- This includes facilitating and providing critical information and guidance on immigration, temporary accommodation and other information relevant for their quick settlement and every day running of the administration unit.
- Duties include:.
- Pre-arrival communication with clients to establish their individual needs and requirements.
- Facilitating airport pickup.
- Arranging temporary accommodation.
- Processing immigration requirements through WFP KCO.
- Manage, organize and update files, records of all International staff.
- Coordinating facility management through UNON.
- Support in coordinating transport management.
- Arranging meetings, workshops and trainings.
- Inventory and GEMS focal person in RBN.
- Raise purchase requisitions/MPOs in WINGS.
- Following up on UNJPO/ZINT PO release.
- Enforcing the safety policies within the office environment., Under the direct supervision of the National Administration Officer I was involved in office renovations of WFP Block A & B.
- Specific duties included:.
- Administrative actions and support to staff.
- Raise purchase requisitions/SES/GR in WINGS.
- Raise Travel documents & verify claims for accuracy.
- Prepare payment vouchers e.g petty cash.
- Prepared letters for ground passes.
- Liaise with UNON on the ongoing office renovations.
- Assist the registry office & tracking of invoices.
- Perform any other duties as required.
Secretary
World Food Programme
08.2010 - 06.2011
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained fully functional office equipment and well-organized supplies to enhance team productivity.
- Developed and maintained current excel spreadsheets for tracking and analysis of office assets such as office inventory.
- Scheduled appointments and provided follow-up calls to clients when the boss is out of town.
- Composed internal memos and external correspondence for senior manager and reviewed all documentation to eliminate errors before forwarding to the manager.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Recorded expenses and maintained accounting records for purchase of newspapers in the office.
Staff Assistant
World Food Programme
01.2009 - 06.2010
- Scan news sites on the internet to find articles relevant to WFP activities in the area and distributed the articles as required.
- Scan and distributed news items and operate a variety of office equipment, produce copies as required by the Senior Officers in the unit for press release.
- Manage audio/visual equipment including maintaining an updated inventory off materials, preparing equipment ahead to be used in the filed by PI officers.
- Assist in managing the Unit in the absence off the Senior Officers 2007 January – To February, 2008 Windsor Golf Hotel.
Sales Coordinator
Plan International
07.2005 - 06.2006
- Specific duties include:.
- Handling all enquiries pertaining to sales and conference bookings.
- Typing and preparing monthly reports for the sales team/department.
- Provide required administrative support.
- Act as contact person between client and hotel for efficient communication.
- Making and taking phone calls for appointments.
- Supplies and stationery are ordered on time.
- Update and manage office filing system.
- Provide information and advice to clients.
- Taking minutes during meetings and preparing sales reports for the team.
Data Entry Clerk
Plan International
01.1999 - 06.2005
- Typing Sponsorship related memos and reports.
- Responsible for mailing all sponsorship related communications.
- Responsible for sponsorship stock/stores.
- Dispatching of all sponsorship documents to the National Offices.
- Secretary to the Medical board.
Acting/relieving Secretary
Plan International
11.1998 - 01.1999
- All secretarial duties as well as assisting the Programme Unit Staff on admin.
- Handle sponsorship production/documents to be sent to Mombasa Office/Field Offices.
- Travel management including flight and accommodation bookings.
- Coordinating programs events including field visits, lunches, teambuilding and conferences.
- In-charge of the office when the Programme Unit Manager is out of town.
Office Secretary, Documentation Clerk cum Admin. Assistant
International Organization for Migration, IOM
01.1997 - 12.1997
- Working with computers whereby I learned other packages like MS Access, MS Excel, MS – Dos prompt.
- Data input of all medical reports (in-house system for IOM) using MS Access and Ms-Dos.
- Typing letters, Memos/Medical Reports for refugees in the camp.
- Book Keeping/Accounts for the office.
- Filling, E-mailing and making calls.
Secretary cum Declaration Clerk
Skylark Clearing and Forwarding Co. Ltd
09.1995 - 04.1997
- All secretarial duties in the office (typing letters, invoicing, filling, attending to calls on the switchboard, receiving and sending fax messages etc).
- In charge in purchasing of stationery.
- Preparing documents for customs and clearance.
- Office book keeping and accounts/banking.
- Declaration of custom goods.
Education
Bachelor - Business Administration (Procurement & Supply Chain Management
Maseno University
05.2015 - 12.2018
CIPS Training - undefined
Attained Higher Diploma - undefined
Kenya Institute of Management
Introductory Certificate in Public Procurement – Level 2 Fundamentals of Operations Management Fundamentals of Incoterms - undefined
01.2009 - 09.2010
Certificate Course in Management Advanced Certificate in Business Management - undefined
St. Agnes Primary School
01.1981 - 01.1988
Diploma - Business Management
Hi – Grade Computer College
01.1996 - 01.1997
Higher Diploma - Business Management
IAT User Support Specialist (A+) PC Maintenance and Operating Systems - undefined
1 1 - 1 1
IAT International Computer Driving License (ICDL I & II - undefined
1 1 - 1 1
Word Perfect Desk Top Publishing Level I & II Lotus 123 stage I & II Windows 95 - undefined
Rees – wood Secretarial College
01.1994 - 01.1995
Typing Elementary Typing Advance Business Studies Level - undefined
Kiria-ini Girls High School
01.1989 - 01.1992
English for Business Communication Level II - undefined
Alsea Travel Training Institute
Skills
Multitasking abilities
undefinedTimeline
Bachelor - Business Administration (Procurement & Supply Chain Management
Maseno University
05.2015 - 12.2018
Administrative Assistant
Date World Food Programme
01.2011
Secretary
World Food Programme
08.2010 - 06.2011
Staff Assistant
World Food Programme
01.2009 - 06.2010
Introductory Certificate in Public Procurement – Level 2 Fundamentals of Operations Management Fundamentals of Incoterms - undefined
01.2009 - 09.2010
Sales Coordinator
Plan International
07.2005 - 06.2006
Data Entry Clerk
Plan International
01.1999 - 06.2005
Acting/relieving Secretary
Plan International
11.1998 - 01.1999
Office Secretary, Documentation Clerk cum Admin. Assistant
International Organization for Migration, IOM
01.1997 - 12.1997
Diploma - Business Management
Hi – Grade Computer College
01.1996 - 01.1997
Secretary cum Declaration Clerk
Skylark Clearing and Forwarding Co. Ltd
09.1995 - 04.1997
Word Perfect Desk Top Publishing Level I & II Lotus 123 stage I & II Windows 95 - undefined
Rees – wood Secretarial College
01.1994 - 01.1995
Typing Elementary Typing Advance Business Studies Level - undefined
Kiria-ini Girls High School
01.1989 - 01.1992
Certificate Course in Management Advanced Certificate in Business Management - undefined
St. Agnes Primary School
01.1981 - 01.1988
English for Business Communication Level II - undefined
Alsea Travel Training Institute
Higher Diploma - Business Management
Attained Higher Diploma - undefined
Kenya Institute of Management
CIPS Training - undefined
Sponsorship Facilitator
Nairobi Country Office
IAT User Support Specialist (A+) PC Maintenance and Operating Systems - undefined
1 1 - 1 1
IAT International Computer Driving License (ICDL I & II - undefined
1 1 - 1 1
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