ROSELYNE OMITA

Professional Profile and Core Skills. Over 20yrs experienced leader with a proven track record of supporting business figures in the management of leading brands, corporate organizations and Hospitality field. Good analytical and statistical skills. Extensive experience in supporting the executive committee, managers and other colleagues across the hospitality industry and corporate field; Highly organized, innovative and accustomed to ensuring high volume of productivity; Diligent and attentive to details, personable and able to deliver consistently high results in challenging and high-pressure work environments. Well versed in the internal communication, with excellent interpersonal tolerance, hence able to liaise with all levels of staff and clients. Leading, developing and managing people. Working collaboratively. Championing change by adopting the latest trends in the hospitality industry. Computer and communication competence. Thinking ahead –Deep diving on effective strategies to meet the high targets. Reviewer – Employee Performance Evaluation. Total Quality Focus Certified – Driving for results. Excellent Executive Housekeeper with a passion for customer service and a detail-oriented focus on hospitality cleanliness standards. Exceptional skills include leadership and empowering, skills and diligent dedication to the safety of guests and staff.

Meticulous Executive Housekeeper using years in hospitality industry to maintain highest standards of cleanliness and staff efficiency. Additional skills include time management, employee follow up and motivation as well as providing excellent customer service through highly-organized services.

Executive Housekeeper with advanced years providing superior cleaning services in hospitality industry. Areas of expertise include skilled team management, adhering to safety regulations and maintaining fun and efficient work environment for staff.

Exceptionally organized Housekeeper bringing over 20years in commercial and residential cleaning. Adept at efficiently completing tasks in independent or team-based fashions to achieve and maintain high client satisfaction.

Excellent Executive Housekeeper with a passion for customer service and a detail-oriented focus on hospitality cleanliness standards. Exceptional skills include People leadership,empowerment and evaluation , Budget (P&L) analysis skills and diligent dedication to the safety of guests and staff.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Documented and resolved performance issues which led to PIP candidate become champion of the year 2019 through sterling performance.
• Collaborated with team of 12 supervisor to formulate 5 more policies and developed over 50 new SOPs and Job descriptions in tandem with the revised new positions and facilities.
• Developed a productivity excel sheet to help supervise the number of rooms cleaned and this helped solve the biasness and conflict at work

The 41rooms were out of picture and the best we could do apart from taking them out of inventory was to analyze the facilities and use the best cost possible to give a new face without compromising the budget allocation of Guest room cleaning and linen.

The best bidder did an excellent job and rooms sales increased from USD 90 to USD 140 per night BB