ROSE KAGENDO GIKANDI

• Oversight and Leadership:
• Responsible for financial Management and oversight expenditure and oversight of the field and operations team.
• Compliance with donor and lending policies as well as operational processes
• Support coordination of branch financial reporting documentation, disbursements management of loans and general compliance.
• Leading business growth and development of the branch, agencies and other alternative service outlets
• Training staff and clients on different diversities,i.e farmers, business entrepreneurs
• Budget planning and cost management; continuous evaluation of branch financial performance against budgets
• Leading the optimal utilization of people, financial and technical resources within the branch
• Chairing the branch credit committee and ensure compliance to credit policy and procedures
• Monitoring and ensuring 100% compliance to all the company policies, processes, procedures and other controls
• Maintaining and building stakeholder relationships in all the location in the region
• Overall oversight of projects
• Support the branch on development and record mainatance in relation to various agreements memoranda and associated documentations.
• Coordinating with partner organizations and lead clients,monitoring and reviewing financial reports on relationships held
• Developing of a high performing team at branch level through training, mentorship and special assignments
• Providing superior level of customer relationship management and promote the sales and service culture though coaching, guidance and staff motivation
• Communicating and reinforcing the AML-CTF compliance culture established by the board
• Initiating and nurturing profitable business relationships and partnerships with customers, community and government
• Promoting of the Banks visibility and image
• As the liaison to the community, increase the company’s visibility to enhance new and existing business opportunities
• Key Achievement: Recognized as a top performer.

• Spearheading business growth and deposit mobilization
• Overseeing legislative compliance and risk management
• Monitoring the portfolio quality of the branch on a daily basis and proactively institute remedial actions
• Ensure high standards of customer service within the branch and satellite offices
• Managing, motivating and training staff to ensure productivity is optimized and level of staff competency is continuously upgraded
• Facilitating proper on boarding of new staffs through coaching and mentoring
• Managing key relationships, partnerships and MOUs
• Key Achievements:
• Spearheaded and oversaw the turning around of the branch and center from loss-making to profitability
• Recognized as a top performer
• Grew the loan book during my tenure
• Able to stabilize a branch that had experienced fraud

• Responsible for the regional community banking business growth: Micro loans, Group Loans and Chama loans book growth and accompanying deposits, Faulu personal accounts, Hazina, Chama and Loan Security funds
• Liaising with branch leadership: managers, assistant managers and relationship officers to oversee quality and growth
• Responsible for community staff trainings on products, community portfolio quality,
• Bancassuarance sales to community clients/Micro finance customers
• Engaging with the Branch staff daily for fast tracking Community Business agenda across the region.

Credit and Risk management; Management