ROSE KIENDE MURUGU
Nairobi
Summary
A highly resourceful, licensed, and focused Human Resource Management Professional with exceptional capabilities. I am highly trained with over seventeen 16 years’ experience in Human Resources, Administration Management; Office administration, Procurement, Asset Management, Health & Safety, Safeguarding, Customer service, and Resource & team management, donor management, logistics and event planning management and a certified trainer by NITA.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Human Resources & Administration Manager
Colleges and Institutes Canada (CICan)
01.2022 - Current
- Ensure effective management of human resources and administration of the Kenya CICan Office and staff, working closely with the Ottawa-based Managers of Operations and Senior Technical Advisors as well as the Senior Program Officers (SPOs) to ensure the overall cohesion, coordination, and quality delivery of CICan Kenya Office activities.
- Support a variety of complex tasks, including financial management, human resource management, tax and regulatory compliance, and related tasks in a fast-paced international office.
- Perform effectively at all operational levels.
- Provide oversight for all field logistics, office management, financial management and human resource functions for the CICan-Kenya office.
- Develop and ensure the implementation of local office policies in close collaboration with the STAs and Managers of Operations.
- Supervise direct reports including Administrative and Logistics Coordinator, Finance Officer and others, as delegated by the Manager of Operations.
- Implement and maintain office services by organizing office operations and procedures, including preparing payroll, designing filing systems, reviewing, and approving supply requisitions, assigning and monitoring clerical functions to other staff.
- Review monthly finances for approval including synoptic journals, petty cash, staff expenses.
- Liaise closely with the Kenya-based Finance Officer in the authorization and process of payments.
- Provide logistics oversight and support for events, travel, and other activities.
- Manage local office procurement systems and processes, including inventory/asset management.
- Maintain tax compliance ensuring employee income tax (PAYE), corporate tax returns, consultant withholding taxes, VAT, etc.
- Ensure corporate registration and other regulatory compliance is maintained.
- Oversee human resource systems and ensure payroll and statutory remittances (NHIF, NSSF etc.) are done monthly.
- Liaise with staff, suppliers and partners as needed.
- Develop, implement and maintain office administrative systems/procedures.
- Organize and implement and deliver orientation program for new staff.
- Support CICan-Kenya office human resources by keeping personnel records up to date, arranging and conducting interviews, organizing, and implementing orientation for new staff, etc.
- Review and approval of online payments.
- Key Contributions & Results:
Administration & Human Resources Officer
Christoffel-Blindenmission (CBM)
05.2020 - 07.2022
- Human resources Management
- Provide timely and consistent HR data for the Country office to facilitate the preparation and dissemination of HR reports.
- Facilitate the in-country recruitment- right from approval of positions, advertisement, candidate selection process placement and induction.
- Ensure employment contracts and up-to-date job descriptions are in place and inform the Country Director in a timely manner of contract end-dates.
- Arrange administrative and logistical aspects of expatriate assignments to Kenya, to include visa and permit processing, housing, security, vehicle etc.
- Coordinate the effective implementation of the annual performance management process including staff development plans by line managers in line with agreed timelines.
- General administration
- Manage professional office administration and efficient operations of the Country Office in line with relevant CBM standards.
- Document and maintain up to date administrative processes and procedures; initiate and participate in regular reviews to ensure clarity, effectiveness and efficiency.
- Organize logistics of office meetings, workshops, training, as required/ requested
- Provide secretarial duties, including handling of official correspondence with authorities, business registrations etc.
- Ensure office management including office cleanliness, organizing and overseeing maintenance and repair works on CBM assets.
- Facilitating and following up on Accessibility and Inclusion audits.
- Ensure security of the CBM assets, in liaison with property manager.
- Take responsibility for record keeping and filing of important administrative office documentation; manage the office archives.
- Collaborate closely with the Country Office Finance Manager, Regional Administration Manager and Regional HR& Administration Manager to ensure cross-functional policies, procedures and practice are harmonized and streamlined where relevant.
- Model and promote CBM’s values, culture and inclusive practices and promote disability and gender equality with colleagues.
- Manage the preparation, circulation, filing and archiving of all administrative and contractual documents in conformity with CBM procedures.
- Inventory and asset management
- Ensure all CBM assets, equipment and vehicles are timely and adequately covered for risks through various applicable insurance products.
- Ensures that there is up to date asset and inventory register. in line with CBM or donor requirements, as applicable. Oversee verification of assets twice a year and report on any variances.
- Coordinate timely disposal of old and obsolete office equipment and assets, as guided by CBM guidelines on disposal.
- Ensure that any purchase, lease or sale of assets is done in accordance with procurement guidelines and receives the required approvals.
- Procurement
- Develop a coherent procurement master plan to guide procurement activities for all departments of the Regional Office and the Country Office Kenya for the year. This includes but is not limited to goods and services such as workshops venues, catering services, IT equipment and related accessories, consultants, office supplies etc.
- Ensure all procurements are timely and thoroughly documented in agreed format and filed within the right timeframe.
- Prepare bid proposals, RFPs and tender documents for approval before circulation. Coordinate receipt of quotations from suppliers. Ensure quotations are analyzed and bid analysis prepared as per CBM procurement guidelines.
- As the coordinator of the procurement and tender committees, ensure minutes and reports of discussions and decisions held are prepared.
- And Coordinate selection/use of pre-qualified suppliers, Maintain a supplier database and robust local supplier relationships.
- Manage communication with vendors and staff to facilitate smooth implementation of procurement procedures.
- Safety and security
- As a security focal person for the Kenya office, ensure all staff and visitors comply with Safety and Security SOP in the country. This will involve coordination sensitization sessions, training and regular communication.
- Contribute to developing and implementing the organizational security policies and strategies as well as facilitate the rollout of security standards, operating procedures, and regular reporting on compliance for Kenya Office.
- Establish and maintain relationships with security agencies and other partner organizations to ensure ongoing sharing of security information and support in Kenya.
- Disseminate security information from the regional security & Safeguarding Advisor and other networks sources to aid with decision making and proactive actions in Kenya Office.
- Staff line management
- Manage and coach the staff under direct line management, which includes selection, job description updates, performance management, capacity development planning, work plans and follow-up, delegation and motivation.
- Model and promote CBM I’s values, culture and inclusive practices and promote disability and gender equality with colleagues
- Responsible and accountable for managing the risk of fraud and corruption in their unit; including creating an anti – corruption culture through ensuring internal controls, assessment and awareness sessions with team members
- Participation as required upon receiving reports of any form of misconduct as guided by CBM applicable
- Key Contributions & Results:
Human Resources & Administration Officer
Habitat for Humanity Kenya
03.2014 - 04.2020
- Administrative management of the talent pool within HFH Kenya.
- Ensuring staff receive administrative and HR support and assistance as they implement the mission and vision of the organization of ensuring that every person has a decent place to live in.
- Develop job descriptions and the recruitment of new or replacement positions in the organization.
- Oversee the entire recruitment process once approval for recruitment has been issued.
- Manage and provide directions to staff with respect to general personnel policies and procedures.
- Develop implements and maintain policies, procedures and programs to assure cohesiveness and effectiveness.
- Manage the design, implementation and administration of compensation programs including job evaluations and salary reviews and administration.
- Maintain the files of all staff, ensuring that they have all the relevant documentation.
- Ensure that regular performance reviews are done and filing the same in the relevant staff files.
- Working with departmental heads, identifying training opportunities for staff and facilitating the training of the same through sourcing qualified trainers and institutions.
- Working with departmental heads, identifying areas for further training for staff, tracking the training received and its application in enabling the organization to achieve its mandate.
- Maintain leave schedules for staff, ensuring that staff take leave when due.
- Ensure that both National and Regional Office staff have all facilities they need to work Specifically, receive and work with the procurement committee and the finance department to ensure timely purchase of supplies and services needed for the proper running of the organization.
- Keeping accurate records of minutes and other reports of the management and working committees.
- Manage official communication for the organization ensuring timely communication within and without the organization
- Support the Administration in handling the logistics and itineraries of all official functions of the organization staff and the board.
- Key Contributions & Results:
- Key Achievements:
- Developed and implemented policies and procedures (Staff manual handbook).
- Promoted a supportive team culture within the department and organization.
- Worked with the procurement committee and the finance department to ensure timely purchase of supplies and services needed for the proper running of the organization.
Human Resources Manager
Magana Flowers Limited
07.2012 - 02.2014
- Trained and developed the workforce.
- Developed and ensured implementation of human resources policies and procedures.
- Administered employees’ benefits.
- Maintained Human resource records and updating the same.
- In charge of Industrial Relations.
- Management of Employee safety and health issues.
- Managed job separation such as terminations, dismissal and resignations.
- Built two-way communication in the organization to maintain healthy interpersonal relationships.
- In charge of Staff recruitment, orientation, placement and retention.
- Planning & forecasting manpower needs of the organization.
- Attending legal matters related to human resources.
- Coordinating flower label audits and standards conformity and keeping records of the same.
- Managing and assisting departmental heads on planning for annual leaves.
- Maintaining employee discipline and attending to disciplinary cases.
- Ensured the organization has complied with all statutory requirements by organizing registration
- Prepared HR monthly annual reports and presentations to the management.
- Handled all company security matters and ensured that security department is operational.
- Management and administration Employee uniforms and PPE.
- Represented the organization in the CBA negotiations.
- Key Contributions & Results:
- Key Achievements:
- Successfully trained all employees in labour related matters and collective bargaining.
- Improved Industrial Relations by building two-way communication.
- Enhanced employee safety and health issues by outsourcing qualified trainers to Health & Safety.
- Maintained a cordial relationship between employers and employees.
Human Resources Officer
Mahee Flowers Limited
06.2009 - 07.2012
- Ensured HR policies, provide full HR services to line management and provide framework for good relationship between management and staff and to ensure productivity within the farm.
- Managed developed & implemented changes related to HR in consultation with the GHRM.
- Ensured compliance of statutory requirements in labour as well as relevant codes of practice.
- Ensured efficient recruitment of suitable & sufficient staff.
- Provided adequate training and induction to new staff.
- Maintained industrial harmony through effective communication.
- Monitored performance & productivity of employees based on target and task.
- Coordinated annual staff appraisal to be carried out by departmental managers.
- Maintained staff records.
- Upheld healthy culture within the farm, process workmen compensation as necessary & maintain accident register.
- Assessed accident & maintained mitigation, ensured that the statements of all accident occurring within the farm are reported & safety measures taken.
- Investigated allegations made against the company in court cases and draw line of defense.
- Liaised with the company /insurance lawyer on pre-trial briefs.
- Attended court for the hearing of court matters.
- Key Contributions & Results:
- Key Achievements:
- Ensured Productivity was achieved by setting realistic and meaningful targets, followed by actions taken towards over and underachievers.
- Maintained discipline workforce.
- Staff retention by motivating employees through recognition and promotion for hardworking employees.
Education
Master of Business Administration - Human Resources Management
KCA University
Certified Human Resources Professional Course - undefined
Kenya Institute of Management
Bachelor of Commerce - Human Resources Management
KCA University
Associate degree - Human Resources Development
Compuera College
Higher Diploma - Human Resources Management
Compuera College
Diploma - Human Resources Management
Compuera College
Kenya Certificate of Secondary Education - undefined
Gikume Girls’ High School
Skills
- Documentation and reporting
- Staff training and development
- Office management
- Filing systems
Websites
Affiliations
A Full Member of the Institute of Human Resource Management No: 4690
Certification
- A registered Human Resources Professional –Practicing Certificate License No:202336668
- NITA Certified Trainer
- Certified Human Resources Professional-CHRP-K
References
- Ian, Warrender, Senior Technical Advisor/CICan Representative- Former supervisor, ian_warrender@hotmail.ca, +1 (778) 533-7948, Colleges and Institutes Canada
- David, Munyendo, Country Director - Former supervisor, munyendo.david@cbm.org, +254 (0) 0724 785 695, Christoffel-Blindenmission Christian Blind Mission e.V.
- Shelmith, Mburu, Former Finance Manager, Shelmith.mburu@gmail.com, +254 (0) 0733533735, Habitat for Humanity Kenya
Training
- Gender, Industrial Relations, Health & Safety, First Aid, Security, Safeguarding Training.
- Peer Counselling (H.I.V &Aids) Training.
- Ms Office (Word, Excel, Access, PowerPoint), Ms. Outlook, Internet, and E-mail.
- Clean Driving License - Class BCE.
Timeline
Human Resources & Administration Manager
Colleges and Institutes Canada (CICan)
01.2022 - Current
Administration & Human Resources Officer
Christoffel-Blindenmission (CBM)
05.2020 - 07.2022
Human Resources & Administration Officer
Habitat for Humanity Kenya
03.2014 - 04.2020
Human Resources Manager
Magana Flowers Limited
07.2012 - 02.2014
Human Resources Officer
Mahee Flowers Limited
06.2009 - 07.2012
Certified Human Resources Professional Course - undefined
Kenya Institute of Management
Bachelor of Commerce - Human Resources Management
KCA University
Associate degree - Human Resources Development
Compuera College
Higher Diploma - Human Resources Management
Compuera College
Diploma - Human Resources Management
Compuera College
Kenya Certificate of Secondary Education - undefined
Gikume Girls’ High School
Master of Business Administration - Human Resources Management
KCA University
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