ROSALIA MBULA

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software. Customer-oriented [Job Title] proficient in [Software] hotel management PMS and CRM systems. Reliable individual with excellent leadership skills and great attention to detail. Collects payments and maintains records of expenses, resolves issues regarding hotel services and welcomes and registers approximately [Number] guests daily. Committed to assessing guest needs and maintaining optimal guest service levels. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.