Roland Cooper
Logistician
Nairobi
Summary
Passionate Storekeeper with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Storekeeper
Ngong HIll Hotel
Nairobi, Kenya
04.2022 - 03.2024
- Coached team to deliver top-quality customer service and uphold brand values.
- Led monthly stock-take and inventory-count activities, resolving discrepancies.
- Minimised costs by negotiating with suppliers and introducing process efficiencies.
- Enhanced loss prevention by strengthening premises security and access control, resulting in significant theft reductions.
- Minimised waste by 60% by correcting inefficiencies in stock management processes.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Implemented health and safety best practices to comply with regulations.
- Completed opening and closing procedures each day.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
Office Assistant
Experience Hospitality Management Africa Limited
Nairobi, Nairobi County
07.2018 - 12.2019
- Maintained office files for reliable reference, including electronic and hard copies.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Received and screened high-volume internal and external communications, calls and email.
- Organised and maintain office common areas.
- Responded promptly to telephone enquiries from clients, vendors and customers.
- Entered handwritten data into computers for easy retrieval.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Oversaw daily office operations and equipment maintenance.
- Kept inventory of office supplies and ordered new items when necessary.
- Greeted guests and clients with warmth and professionalism.
- Handled basic invoicing and mail management for office staff.
- Scheduled appointments, meetings and travel for office staff.
- Kept office tidy, organised and stocked with supplies.
- Kept adequate office supplies on hand to support staff and business requirements.
Warehouse Officer
Save the Children International
Monrovia, Montserrado
08.2014 - 11.2017
- Stored items securely to minimise risk of loss and damage.
- Monitored stock levels to reorder replenishments in good time.
- Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
- Prepared stock in pallets and containers for prompt despatch.
- Reconciled stock counts for complete inventory records.
- Controlled booking slot allocation for smooth stock movement.
- Filed accurate paperwork for up-to-date records.
- Utilised lean manufacturing principles to reduce waste and improve inventory maintenance.
- Counted and recorded stock precisely for reliable audits.
- Inspected stock shipments to verify quantities, quality and destination information.
- Supervised warehouse operations, enforcing proper inventory management procedures.
Education
Diploma - General Electronics
Booker Washington Institute
Kakata, Liberia 09.2011 - 08.2014
Certificate - Supply chain training
Save the Children international
Monrovia, Liberia 09.2015 - 10.2015
Certificate - Reception
Swiss International Hospitality Academy
Nairobi, Kenya 03.2019 - 09.2019
Skills
Stock management
undefinedTimeline
Storekeeper
Ngong HIll Hotel
04.2022 - 03.2024
Certificate - Reception
Swiss International Hospitality Academy
03.2019 - 09.2019
Office Assistant
Experience Hospitality Management Africa Limited
07.2018 - 12.2019
Certificate - Supply chain training
Save the Children international
09.2015 - 10.2015
Warehouse Officer
Save the Children International
08.2014 - 11.2017
Diploma - General Electronics
Booker Washington Institute
09.2011 - 08.2014
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