Roland Cooper
Logistician
Nairobi
Summary
Passionate Storekeeper with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Storekeeper
Ngong HIll Hotel
Nairobi, Kenya
04.2022 - 03.2024
- Coached team to deliver top-quality customer service and uphold brand values.
- Led monthly stock-take and inventory-count activities, resolving discrepancies.
- Minimised costs by negotiating with suppliers and introducing process efficiencies.
- Enhanced loss prevention by strengthening premises security and access control, resulting in significant theft reductions.
- Minimised waste by 60% by correcting inefficiencies in stock management processes.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Implemented health and safety best practices to comply with regulations.
- Completed opening and closing procedures each day.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
Office Assistant
Experience Hospitality Management Africa Limited
Nairobi, Nairobi County
07.2018 - 12.2019
- Maintained office files for reliable reference, including electronic and hard copies.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Received and screened high-volume internal and external communications, calls and email.
- Organised and maintain office common areas.
- Responded promptly to telephone enquiries from clients, vendors and customers.
- Entered handwritten data into computers for easy retrieval.
- Created weekly and monthly reports and presentations, enabling improved operational analysis.
- Oversaw daily office operations and equipment maintenance.
- Kept inventory of office supplies and ordered new items when necessary.
- Greeted guests and clients with warmth and professionalism.
- Handled basic invoicing and mail management for office staff.
- Scheduled appointments, meetings and travel for office staff.
- Kept office tidy, organised and stocked with supplies.
- Kept adequate office supplies on hand to support staff and business requirements.
Warehouse Officer
Save the Children International
Monrovia, Montserrado
08.2014 - 11.2017
- Stored items securely to minimise risk of loss and damage.
- Monitored stock levels to reorder replenishments in good time.
- Helped coordinate incoming deliveries, sorting and distributing stock based on immediate requirements.
- Prepared stock in pallets and containers for prompt despatch.
- Reconciled stock counts for complete inventory records.
- Controlled booking slot allocation for smooth stock movement.
- Filed accurate paperwork for up-to-date records.
- Utilised lean manufacturing principles to reduce waste and improve inventory maintenance.
- Counted and recorded stock precisely for reliable audits.
- Inspected stock shipments to verify quantities, quality and destination information.
- Supervised warehouse operations, enforcing proper inventory management procedures.
Education
Diploma - General Electronics
Booker Washington Institute
Kakata, Liberia 09.2011 - 08.2014
Certificate - Supply chain training
Save the Children international
Monrovia, Liberia 09.2015 - 10.2015
Certificate - Reception
Swiss International Hospitality Academy
Nairobi, Kenya 03.2019 - 09.2019
Skills
Stock management
Inventory control
Waste management
Inventory Accounting
Relief storekeeping
Store Management
Customer service skills
Shift checklists
Outstanding communication skills
Microsoft Excel
Flexible schedule
Operational planning
Self motivated
Loss prevention
Computerised Maintenance Management System (CMMS)
Inventory management
Timeline
Storekeeper
Ngong HIll Hotel
04.2022 - 03.2024
Certificate - Reception
Swiss International Hospitality Academy
03.2019 - 09.2019
Office Assistant
Experience Hospitality Management Africa Limited
07.2018 - 12.2019
Certificate - Supply chain training
Save the Children international
09.2015 - 10.2015
Warehouse Officer
Save the Children International
08.2014 - 11.2017
Diploma - General Electronics
Booker Washington Institute
09.2011 - 08.2014