ROBERT NTOKO

My membership in the PMI Toronto Chapter underscores my dedication to continuous learning and professional growth, as I strive to excel in project management roles. My membership demonstrates my commitment to becoming a highly effective project manager, especially in the financial industry. Key highlights of my involvement include:

• I am utilizing PMI’s extensive library of resources, including PMBOK® guides, and webinars, to deepen my understanding of project management methodologies and best practices.
• I engage with PMI's educational offerings to bolster project management skills and attain CAPM credentials by April 2025.
• I attend industry events and forums hosted by the PMI Toronto Chapter to network with seasoned project managers.
• I am enrolling in PMI-provided training sessions and courses specifically designed for project management, which enhances my ability to manage projects effectively and confidently in real-world scenarios.

• Supported partners through effective stakeholder communication, task coordination, and problem-solving.
• Applied analytical skills to identify risks and implement solutions consistent with organizational goals.
• Demonstrated organizational abilities integral to successful project delivery by managing processes and ensuring quality.
• Participated in regular meetings with upper management regarding progress updates on current initiatives.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Worked with cross-functional teams to achieve goals.

• Consistently contributed to achieving an average monthly sales of $80,000 by presenting and promoting furniture to a diverse customer base, leveraging strong relationship management skills.
• Applied cost-benefit and needs analysis techniques to identify and address customer requirements, ensuring tailored solutions and seamless service delivery.
• Regularly communicated with customers via phone and email to resolve inquiries and concerns, fostering trust and long-term loyalty while honing skills in communication, stakeholder engagement, and conflict resolution.
• Articulated bold and ambitious goals for the business to inspire achievement and consistently surpass our targets.