Teammate
Robert Kiplangat Chirchir
Senior Audit Manager
Nairobi,Nairobi
Summary
Passionate in audit, process improvement, Finance, Banking & Financial operations, and Customer Service. Energy-driven individual, committed to high ethical standards; highly disciplined staff, committed to quality output; team leader, team-oriented person, focused on excellent results. Balanced decision maker, creative, challenges status quo, with highly analytical and interrogative skills, objective, diligent and well informed in best industry practices. I am proficient in multiple IT applications and with deep understanding of banking products and processes. Excellent Communication skills and interpersonal relations Open minded with excellent analytical and interrogative skills. Diplomatic and tolerant in relaying and receiving information. Ability to put others at ease and create a good impression. Results oriented and committed to meeting deadlines. Assertive – able to put forward an idea overview despite opposition. Ability to remain calm under pressure and not take criticism personally. Demonstrable track record of consistent achievement of performance targets within a fast-paced environment.
Overview
15
15
years of professional experience
15
15
years of post-secondary education
Work History
Senior Audit Manager
KCB Group
Nairobi, Nairobi
03.2018 - Current
- Conducted strategic and technical reviews to verify compliance with internal control standards, Policies and regulatory guidelines.
- Trained and mentored department staff on policies and procedures to establish strong foundation on audits and service activities.
- Conducted detailed technical and analytical review of corporate, Credit, Finance , Support units , Shared Services and Regional Subsidiaries.
- Provided overall leadership in Individual Audit team Assignments across KCB Group by ensuring it’s done with high quality standards and within time and resources budget throughout the audit cycle of - audit planning, fieldwork and preparing audit reports and presenting to the key stakeholders
- Conducted risk assessment for the development of annual internal audit plans that is aligned with regulatory requirements as well as compliance with internal policies and guidelines
- Planning of audits and scoping of key risk areas to provide assurance that operations and processes conform to current KCB Group policies and procedures
- Analyze operational and management processes and system controls effectiveness and efficiency in view to improve them and propose value adding recommendations
- Identify control and process weakness, document main control points and preparing Audit reports for key stakeholders including EXCO and BAC
- Maintain respectful and effective collaboration, communications, and relationships with key stakeholders
- Tracking and monitoring audit issues and action plans in Teammate system, and report open and overdue items to the stakeholders for resolution
- Performance appraisals and coaching of my team members.
- Developed high-level knowledge of client business goals, policies and procedures to establish foundation for targeted problem solutions.
- Cultivated mutually beneficial relationships with clients and company Senior Management to facilitate improved business operations.
- Facilitated internal audits and prepared detailed reports on findings.
- Determined financial and operational audit areas, providing most economical and efficient use of audit resources.
Audit Manager
KCB Group
Nairobi
08.2012 - 02.2018
- Reviewed KCB Group’s Subsidiaries ( Kenya, Uganda, Tanzania, Rwanda Sudan and Burundi) - control processes and provided assurance and value adding recommendations to improve the internal control environment.
- Reviewed of Finance, Nostro Reconciliations, HR, Operations, Clearing, Credit, Treasury, Bancassurance, Marketing and Money transfers for the KCB Group and has a good understanding of the processes.
- Provided assurance to management whether controls and processes are aligned to the bank strategies, policies and procedures and industry best practice.
- Checked the integrity and accuracy of financial reports and suspense accounts.
- Reviewed revenue and expenditure of the bank and identify gaps.
- Analyzed complex client processes and generated targeted solutions that resolved outstanding issues while enhancing client business operations.
- Facilitated internal audits and prepared detailed reports on findings.
Customer Service Manager
KCB
01.2012 - 07.2012
- Advising customers on bank’s products and services
- Drive and deliver exceptional service performance by identifying and meeting customer needs
- Own and manage customer queries and complaints by taking ownership and resolving in a timely manner
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Monitored customer service operations to assess agent performance and provide feedback.
Operations assistant
KCB Bank
Kericho
05.2007 - 12.2011
- Processing claims from dormant account holders
- Management, maintenance, and reconciliation of fixed assets against the register
- Participation in local purchases and tenders within branch budget
- Ensuring operational excellence in all aspects of procedures and processes
- Preparing both local and foreign drafts & remittances received from customers
- Handling staff payments of allowances, imprest, salary advances, disturbance allowance and advising payroll accordingly.
- Managed and maintained file system covering expenses, reports and support documentation.
Education
MBA - Finance
University of Nairobi
Nairobi 09.2018 - Current
Bachelor of Commerce - Accounting
Kenyatta University
Nairobi 09.2003 - 12.2007
Secondary Education -
Litein High School
Kericho 02.1998 - 11.2001
Various E Learning Courses -
KCB E- Learning
Nairobi 09.2018 - 10.2021
2019 KCB E-learning Gaining Insight thro’ organizational - undefined
Skills
Preparing quality audit reports for completed assignments in a language that is easily understood by all the stakeholdersundefined
Accomplishments
- Team-led BPR Rwanda 2021, Project Management Audit in 2020, assignments that was the first of their kind.
- Team-led complex assignments – KCB Foundation in 2020, financial reporting, reconciliation and procurement audits of KCB South Sudan and KCB Rwanda in 2021. Proposed value add recommendations for immediate action by management.
- Highlighted huge financial exposure due to control weaknesses in the bank and debtors reconciliation of Insurance customers.
- Recommended a value add in the management of Intercompany accounts which indicated an exposure of KES 2B during the Financial Reporting Audit.
- Best auditor in MIS audit training by Charles Pask (at KCB Leadership Centre Karen) – December 2013
- Spearheaded a test which enabled identification of cash shortages concealment and substitution of cash with vouchers.
- Have garnered hands on experience and proficiency in the use TeamMate audit management system, T24 Core banking system, Mobee System, Turn Quest Insurance sytem, Oracle reporting system, for audit purposes
- Collaborated with team of KPMG in the development of Alessa Continuous Auditing project.
- Hands on experience TeamMate audit management system.
- ·Skills in working within strict deadlines and stakeholder management.
Affiliations
- Certified Public Accountant (CPA- K, Member number 15361)
- Member of Institute of Internal Auditors
Software
IDEA, ACL , SQL & Oracle
Timeline
MBA - Finance
University of Nairobi
09.2018 - Current
Various E Learning Courses -
KCB E- Learning
09.2018 - 10.2021
Senior Audit Manager
KCB Group
03.2018 - Current
Audit Manager
KCB Group
08.2012 - 02.2018
Customer Service Manager
KCB
01.2012 - 07.2012
Operations assistant
KCB Bank
05.2007 - 12.2011
Bachelor of Commerce - Accounting
Kenyatta University
09.2003 - 12.2007
Secondary Education -
Litein High School
02.1998 - 11.2001
2019 KCB E-learning Gaining Insight thro’ organizational - undefined
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