Robert Sigei
Kericho
Summary
Am a dedicated and hard working IP/MPLS/Cloud network Engineer with over ten years experience in the design, implementation and support of large scale international telecommunications networks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Principal IP Engineer
Liquid Telecom Kenya
03.2017 - Current
- Manage Ip address usage and tracking its availability
- Maintenance of P/PE routers (upgrades, add new cards,OS Upgrades )
- POP/new Links activation from installation,testing and commissioning.
- Capacity planning and network Optimization on a continuous basis to meet customers requirements.
- Approve Customer solution to match network capability
- Produce technical documentation -Troubleshooting guides, service and network diagrams etc
- Manage traffic flows across Liquid Telecom International backbone to accommodate for Optimal utilization (MPLS TE).
- Managing vendor strategic contract renewals support on the Technical side
- Service and network monitoring, proactive fault resolution.
- Implement new services (IP Transit, DIA, L2VPNs, L3VPNs ,VPLS,PNI)
- Resolve service and network related issues raised by customers or Liquid OpCos, including shifts (2nd escalation level).
- Deployment of CDN , Peering(IXP/Private) at major POPs in Data centers
Network IP Engineer
Liquid Telecom Kenya
02.2014 - 03.2017
- Provide 2nd line support for any IP network and customer related incidents.
- Implementation of accepted Networks standards within Liquid network .
- Creates and maintains HLD and LLD documentations for the IP networks
- Investigate and troubleshoot IP connectivity issue raised by IP transit customers or IX Peers.
- Ensures timely delivery of key projects to ensure network quality standards are met at all times.
- Performs risk assessment, and installs controls processes to ensure smooth network implementations,
- To monitor, configure and troubleshoot the eBGP peering sessions at Vairous Internet Exchanges. Plan and implement of capacity upgrade if necessary.
- Monitoring, troubleshooting, service provisioning in MPLS core network containing Cisco ASR9K, Juniper and Nokia.
- Provision and troubleshoot MPLS L3VPN, L2VPN in Liquid Telecom and its providers network (On-Network and Off-Network).
- Develops, updates and maintains documentations as to the topology and specifications of the network for all necessary support and maintenance tasks
2nd Line Support Engineer
Kenya Data Networks
06.2011 - 02.2014
- Managing escalated technical issues from level one in line with SLAs and client expectations (Optics or IP Technology)
- Effectively document/update new set-ups within the network before being handed over to operations and follow-up in closing corrective actions
- Liaise and follow up with the vendors on the escalated cases requiring their intervention -Hardware / logical issues on the equipment’s within the network.
- Liaise with other departments –Planning and Build to ensure optimization and operational of the network solutions
- Offer Technical support to field engineers while at site when needed
- Coordinate the approval of planned maintenance to ensure the availability of network elements during and after maintenance.
- Ensure availability of backup of network configurations
- Liaising with third party network service providers
- Participate in the design and implementation where needed.
Network Operation Engineer
Kenya Data Networks
07.2008 - 06.2011
- Diagnose/troubleshoot faults and perform curative operation where applicable with relevant teams( Maintenance Engineers, contractors, Providers-SEACOM and TEAMS Other telecoms operators- Airtel/ Essar and Safari com
- Escalate major faults requiring on-site intervention.
- Liaise with Maintenance/Support /Core NOC team in resolving all escalated/detected faults
- Update Ticketing tool with relevant professional information during and after fault resolution
- Manage ALL fault resolutions processes and fault escalations procedures both
internal and external - Manage ALL fault resolutions processes and fault escalations procedures both internal and external
- Supervise Liquid Telecom infrastructure i.e. Fiber Transmission and Wireless Network using the Supervisory terminals
Education
Bachelor of Science - Computer Science
Moi University
Eldoret, Uasin Gishu, Kenya12.2006
Skills
- Networking: MPLS, BGP, OSPF, ISIS
- Security: Arbor sightline
- Operating Systems: Juniper-MX/ACX/QFX/EX series , Cisco-IOS XR ASR9000/IOS
- Monitoring & Management: SNMP, SolarWinds, Zabbix,Splunk,Cisco Prime, 5620 SAM
- Optical Networks-DWDM/SDH
- Automation-Basic Scripting on Python
Certification
- Crash Course on Python-Coursera
- Foundations of Project Management-Coursera
- AWS Certified Solutions Architect - Associate
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Internetwork Expert (CCIE) SP-Written
Additional Information
TRAININGS:
- Cisco Aggregation service Router 9000 series Essentials -2013
- Wireless: Radwin 2000 P2P and 5000 PTMP-2013
- ECI SDH Technology:XDM,BG& Light Soft-Nairobi-2011
- Nokia:Alcatel 7750 SR Service implementation+5620 SAM -2009
- Advanced optical fiber Planning and Engineering –AFRALTI-2009
REFEREES:
Mr. Patrick Mbogo
Projects & Planning Manager Commercial and Sales
Liquid Telecommunications Kenya Ltd
Mobile: +254 735 530 054
Mr.Hosea Rotich
Technical Project Manager-Nokia
Network Integration - MEA – Customer Engineering
Mob: +254 731 888 022
Mr. Fredrick Omondi
NOC/SOC Manager
Liquid Telecommunications Kenya Ltd
Cell +254 735508886
Timeline
Principal IP Engineer
Liquid Telecom Kenya
03.2017 - Current
Network IP Engineer
Liquid Telecom Kenya
02.2014 - 03.2017
2nd Line Support Engineer
Kenya Data Networks
06.2011 - 02.2014
Network Operation Engineer
Kenya Data Networks
07.2008 - 06.2011
Bachelor of Science - Computer Science
Moi University
- Crash Course on Python-Coursera
- Foundations of Project Management-Coursera
- AWS Certified Solutions Architect - Associate
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Internetwork Expert (CCIE) SP-Written
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