Robert Kariuki
Nairobi
Summary
Experienced in Digital, Transactional Banking, and Cash Management services with over 10 years of expertise working in diverse banks. Proficient in innovation, business development, sales, product management, strategy, and leadership to drive success in these areas.
Overview
11
11
years of professional experience
Work History
Senior Manager - Transaction Banking and Digital
Faulu Microfinance Bank
10.2024 - Current
- Team Leadership -Leading a team of both product managers and Sales team to grow the digital business
- Innovation and Product Development -Ensure the bank has competitive products tailored and competitive in the market.
- Strategy - Sitting in the banks management team to drive strategy in both business growth and brand positioning
- Sales Growth - Driving the set digital and transactional banking targets both on customer growth and revenue generation
- Training and Customer Management -I ensure that the customers are adequately trained and knowledgeable on all the solutions. Once onboarded, it is my job to maintain high retention levels
Relationship Manager-Digital, Transaction Banking & Cash Management
Sidian Bank Limited
01.2022 - Current
- Business Development and Sales- Sales and Business Growth of Digital, Transactional banking and Cash Management products. These include both payment and collection products such as Internet banking, integration APIs, Direct Debits, Corporate credit cards, Customized Paybills and E-commerce solutions
- Product Analysis and Innovations- working with the tech team to ensure the bank is developing relevant Solutions that are up to date with the changing customer needs and are competitive in the market
- Some of the key products include Internet banking, API integrations and card-based solutions
- Team Leadership-Working with the junior team members in execution of the business strategies to help realize the set targets. These include both staff at the branch and head office level
- Training and Customer Management -I ensure that the customers are adequately trained and knowledgeable on all the solutions. Once onboarded, it is my job to maintain high retention levels
Senior Relationship Officer- Digital, Transaction Banking & Cash Management
SIDIAN BANK LIMITED
01.2018 - 01.2022
- Business Development and Sales- Sales and Business Growth of transactional banking and cash management products
- These include both payment and collection products such as Internet banking, integration APIs, Direct Debits, Corporate credit cards, Customized Paybills and E-commerce solutions
- Product Analysis and Innovations- working with the tech team to ensure the bank is developing relevant Solutions that are up to date with the changing customer needs and are competitive in the market
- Some of the key products include Internet banking, API integrations and card-based solutions
- Training and Customer Management -I ensure that the customers are adequately trained and knowledgeable on all the solutions
- Once onboarded, it is my job to maintain high retention levels
Relationship Officer- Digital and Transactional Banking
SIDIAN BANK LIMITED
01.2015 - 01.2018
- Digital products sales
- Business development
- Training and support of digital products
Service Delivery Officer
SIDIAN BANK LIMITED
01.2014 - 01.2015
- Cash services
- Customer service
- Business development
- Money transfer services
Education
MBA - Strategic Management and Leadership
MOUNT KENYA UNIVERSITY
Nairobi Campus08-2025
Bachelor of Science - Applied Mathematics
UNIVERSITY OF KABIANGA
Kericho 12.2014
Certified Public Accounting -
KASNEB
12.2009
Skills
- Strategic Business Development
- Sales Proficiency
- Client Support
- Effective Leadership
- Data Interpretation
- Strategic Innovation Development
- Product Lifecycle Management
Accomplishments
- Setting up a new digital department at Faulu
- Development of Internet banking platform for Sidian Bank
- Launch of a
- Scoping and development of the banks paybill both at Sidian and Faulu
- Introduction of Merchant lending solution for Faulu
- Development of a digital lending solution at Sidian bank
Hobbies and Interests
- Reading- I enjoy reading and do read regularly across various books, journals and articles.
- Sports – I have interest in various sports such as football and handball.
- Travelling-I undertake regular travel both for work and leisure.
Reading, Writing and Playing Football
- I do read atleast a book a month.
- On writin, i do have an ebook project and write for the banks magazine
- I play football twice a week (Tuesday and Wednesday) and am a member of the Faulu football team
Timeline
Senior Manager - Transaction Banking and Digital
Faulu Microfinance Bank
10.2024 - Current
Relationship Manager-Digital, Transaction Banking & Cash Management
Sidian Bank Limited
01.2022 - Current
Senior Relationship Officer- Digital, Transaction Banking & Cash Management
SIDIAN BANK LIMITED
01.2018 - 01.2022
Relationship Officer- Digital and Transactional Banking
SIDIAN BANK LIMITED
01.2015 - 01.2018
Service Delivery Officer
SIDIAN BANK LIMITED
01.2014 - 01.2015
Certified Public Accounting -
KASNEB
MBA - Strategic Management and Leadership
MOUNT KENYA UNIVERSITY
Bachelor of Science - Applied Mathematics
UNIVERSITY OF KABIANGA
Similar Profiles
KIPRONO MUTAI NATHANKIPRONO MUTAI NATHAN
Branch Operations Manager at Faulu Microfinance Bank.Branch Operations Manager at Faulu Microfinance Bank.
Grace Njeri NderituGrace Njeri Nderitu
Senior Relationship Officer at Faulu Microfinance BankSenior Relationship Officer at Faulu Microfinance Bank
Priscilla KariukiPriscilla Kariuki
Senior Officer Agency Banking at Faulu Microfinance BankSenior Officer Agency Banking at Faulu Microfinance Bank