RODGERS KIMUTAI
NAIROBI
Summary
Team-oriented professional prepared to take on leadership responsibilities, with a focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and the achievement of goals.
Overview
8
8
years of professional experience
Work History
Team Lead - Maintenance and Technical Support Services
AVCON CONTRACTORS LTD
Nairobi
01.2024 - Current
- Participate in coordination of projects that are eventually handed over to maintenance team
- Inspect facilities and power equipment periodically to determine problems and necessary maintenance improvements
- Prepare monthly reports, maintenance schedules and allocate work
- Contribute to the development of maintenance budget and ensure compliance
- Supervise and coordinate training of maintenance technicians
- Monitor inventory of materials and equipment
- Ensure adherence to quality standards and health and safety regulations
Field Engineer (Safaricom BSS Sites)
LINKSOFT INTEGRATED SERVICES LTD
Kisumu
02.2021 - 12.2023
- Assessed operating conditions and adjusted settings on network elements power equipment to maximize performance and equipment longevity.
- Undertook general BSS site preventive maintenance
- Installed and maintained hybrid power systems including Huawei, delta, enatel, leoch and Eltek flatpack to ensure cheap and reliable power supply to BSS network elements.
- Performed corrective/event/fault maintenance including incident tickets management.
- Managed allocated site facilities and performed routine shelter maintenance and repairs.
- Installed and maintained backup power supply which includes battery banks, rectifiers, and inverter systems to ensure uninterrupted power supply to BSS network elements.
NOC Intern
LINKSOFT INTEGRATED SERVICES LTD
Nairobi
11.2020 - 01.2021
- Monitored power KPIs to ensure minimal network service outages due to power failure as agreed under SLA terms.
- Liaised with field teams to troubleshoot site failures.
- Provided timely resolution of service outages under agreed SLA time frames.
- Undertook end to end tests with field technician during preventive maintenance routines to ensure KPIs are correctly extended from site.
- Followed up with third-party companies for restoration of power during outages.
- Queried system databases for the purpose of generating weekly reports to provide visual representation of state of network.
Core Network Product Support Intern
HUAWEI TECHNOLOGIES CO LTD
Nairobi
07.2019 - 12.2019
- Provided solutions for incidences raised by customers regarding CS and IMS products in a timely manner thereby ensuring that service provision was not affected and set SLAs were always met.
- Supervised installation of deployed hardware solutions and did initial software configuration of the hardware enabling customers to expand or introduce new services in a timely manner.
- Provided Network Functions Virtualization solutions deployment and maintenance support to customers to ensure service availability at all times.
- Worked with customer power teams to design power feed for Core Network Elements being introduced into the network so as to avoid overloading power system when the equipment is switched on.
- Monitored KPIs in order to provide network assurance and 99% network availability for customer networks.
Core Network Intern
SAFARICOM PLC
Nairobi
04.2018 - 07.2018
- Provisioned services to corporate clients and SMEs as requested by enterprise team thereby increasing revenue generation
- Undertook end to end tests with clients to ensure that quality and reliable service is provided to clients
- Configured cells and created new Location Area Codes on core network equipment to enable expansion and thus accommodation of more mobile users
- Performed troubleshooting of failed call setup, failed handovers, data access failures through call tracing, data access tracing or studying system-generated KPIs thus ensuring 99% network availability.
- Monitored service/system performance for the purpose of finding out faults and solving them before they affect service provision
- Analyzed statistics and queried systems for the purpose of generating reports for visual representation of the state of the network
- Performed loading/offloading of network traffic to effect maintenance or upgrade without affecting service provision thereby ensuring 99% service availability to mobile users
- Performed software upgrade on the network equipment by working with the relevant vendors to introduce new functionalities to attract more users or patch security issues thereby ensuring privacy and security in service usage
- Created/Updated customer data connections on core network thus increasing revenue through data usage or ensuring correct billing and provision of relevant services paid for
Education
BACHELOR OF SCIENCE - Electrical and Electronics Engineering
University of Nairobi
09.2019
KENYA CERTIFICATE OF SECONDARY EDUCATION -
Kabianga High School
11.2012
KENYA CERTIFICATE OF PRIMARY EDUCATION -
Matunda Grammar School
11.2009
Skills
- Telecom Power Systems Operation and Control
- Strong analytical and problem-solving skills
- Report Writing & Technical Documentation
- BTS/Data center Power KPI Analysis & Reporting
- Contractor Management & Site Supervision
- Health, Safety & Compliance
- Proficient in use of MS Office suite
- Excellent Communication and Team Collaboration
- Real-Time Power Systems Monitoring
Affiliations
- Graduate member - Engineers Board of Kenya
- Graduate member - Institution of Engineers of Kenya
- Engineering Students Association Alumni University of Nairobi
References
To be provided upon request.
Timeline
Team Lead - Maintenance and Technical Support Services
AVCON CONTRACTORS LTD
01.2024 - Current
Field Engineer (Safaricom BSS Sites)
LINKSOFT INTEGRATED SERVICES LTD
02.2021 - 12.2023
NOC Intern
LINKSOFT INTEGRATED SERVICES LTD
11.2020 - 01.2021
Core Network Product Support Intern
HUAWEI TECHNOLOGIES CO LTD
07.2019 - 12.2019
Core Network Intern
SAFARICOM PLC
04.2018 - 07.2018
BACHELOR OF SCIENCE - Electrical and Electronics Engineering
University of Nairobi
KENYA CERTIFICATE OF SECONDARY EDUCATION -
Kabianga High School
KENYA CERTIFICATE OF PRIMARY EDUCATION -
Matunda Grammar School