To pursue my master's degree in environmental engineering and project management
Riw Lam
Telecommunications Engineer
Juba
Summary
Experienced administrative professional, Focused on team collaboration, Known for reliability and flexibility. Strong skills in calendar management, communication, and project coordination. Recognized for organizational abilities and proactive problem-solving.
Overview
13
13
years of professional experience
4
4
Languages
Work History
Executive Secretary, Office of the Minister
Ministry of Petroleum, Republic of South Sudan
03.2020 - Current
- Organize and updated schedules for executives.
- Coordinate travel arrangements and bookings for executive staff.
- Respond to emails and other correspondence to facilitate communication and enhance business processes.
- Handle confidential information in professional manner.
- Maintain strict confidentiality in all aspects of personal, financial, and corporate information.
- Coordinate successful meetings and events by meticulously planning agendas, logistics, and materials.
- Facilitate smooth travel arrangements for executives, ensuring seamless itineraries and accommodations.
- Answer high volume of phone calls and email inquiries.
- Optimize time management for executives through skilled coordination of tasks and priorities.
- Demonstrate flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
Operation Manager
South Sudan Geophysical Company
11.2017 - 01.2019
- Increase customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Collaborate with executive leadership on strategic planning initiatives to drive business growth.
- Develope comprehensive training programs for staff, enhancing team performance and skill sets.
- Implemente risk assessment procedures to minimize potential disruptions across all areas of operation.
- Improve overall productivity with the introduction of innovative process improvement initiatives.
- Ensure compliance with industry regulations and company policies, mitigating potential risks.
- Built a high-performance culture by recruiting top talent and promoting professional development opportunities for staff members.
Telecom Engineer
Vivacell South Sudan
10.2012 - 08.2017
- Reduce downtime for clients by conducting thorough troubleshooting and resolving complex technical issues.
- Review and test installations for compliance with quality control standards.
- Increase operational efficiency through regular monitoring, analysis, and optimization of network systems.
- Built strong relationships with vendors, negotiating favorable contracts for equipment procurement and services.
- Maintain a high level of industry knowledge by attending conferences, workshops, and training sessions relevant to telecom engineering trends.
- Optimize network capacity by planning and executing seamless integration of new technologies.
- Improve network performance by designing and implementing efficient telecom infrastructure solutions.
- Ensure regulatory compliance by staying current on industry standards and applying best practices in all projects.
- Install, maintain and support voice/data applications.
- Initiate improvements to operational efficiency of network.
- Maintain documentation for telecommunication systems, equipment inventory and floor plans.
- Identify poor quality lines and underutilize circuits.
- Monitor overall network performance.
- Work closely with network administrators and server engineers to deliver quality service.
Education
Bachelor of Science - Telecommunications Engineering
Kharkiv National University of Radio Electronics
Kharkiv- Ukraine 05.2012
Skills
Travel coordination
Master calender management
File management
Meeting coordination
Travel planning
Strong decision-making
Report generation
Multitasking
Teamwork and collaboration
Excellent communication
Interests
Timeline
Executive Secretary, Office of the Minister
Ministry of Petroleum, Republic of South Sudan
03.2020 - Current
Operation Manager
South Sudan Geophysical Company
11.2017 - 01.2019
Telecom Engineer
Vivacell South Sudan
10.2012 - 08.2017
Bachelor of Science - Telecommunications Engineering
Kharkiv National University of Radio Electronics
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