Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
RIOBA JOSHUA KOI

RIOBA JOSHUA KOI

IT Support Specialist
Nairobi

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a hardworking and resourceful approach.

Overview

2
2
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

Editor

Deliverance International Ruiru
Nairobi , Ruiru
2022.01 - Current
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Selected and edited photos for use in diverse projects.
  • Communicated directly with writers to collaboratively assess work and guide editorial improvements.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.

Internship Student

Civil Registration Services
Nairobi
2021.06 - 2021.08
  • Roles and responsibilities
  • Managing - Making sure that all computers and electronic devices are in good condition at all times
  • Interacted with customers by phone, email, or in-person to provide information.
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Managed over 50 customers daily.

Education

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY

ZETECH UNIVERSITY
Ruiru
2021.09 - Current

DIPLOMA IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY

ZETECH UNIVERSITY
Ruiru
2020.01 - 2021.11

Certificate in Disaster Risk Reduction - Disaster Risk Reduction

INTERNATIONAL COLLEGE OF PEACE STUDIES
Karen
2020.08 - 2020.10

Skills

Outstanding communication skills

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Timeline

Editor

Deliverance International Ruiru
2022.01 - Current

BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY

ZETECH UNIVERSITY
2021.09 - Current

Internship Student

Civil Registration Services
2021.06 - 2021.08

Certificate in Disaster Risk Reduction - Disaster Risk Reduction

INTERNATIONAL COLLEGE OF PEACE STUDIES
2020.08 - 2020.10

DIPLOMA IN INFORMATION TECHNOLOGY - INFORMATION TECHNOLOGY

ZETECH UNIVERSITY
2020.01 - 2021.11
RIOBA JOSHUA KOIIT Support Specialist