RICHARD NGURURU
IT Specialist
Nairobi
Summary
An enthusiastic IT Specialist with emerging skills in data analytics, bringing a strong foundation in Java, Python, and web development. Adept at backend development and capable of generating insights from data using Python and SQL. Passionate about applying both software development and analytics to drive efficiency and innovation in technology solutions.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Data Analyst Intern
Crossgate Solutions
01.2024 - Current
- Analyzed and visualized system performance data, delivering actionable insights that increased efficiency by 10%.
- Created interactive dashboards in Power BI for tracking user engagement and system reliability metrics.
- Automated routine reporting tasks using Python, reducing manual processing time by 30%.
- Worked with SQL databases to extract and clean datasets for reporting and project analysis.
Software Developer Intern
Crossgate Solutions
09.2023 - 12.2023
- Supported the IT team in managing and optimizing system performance and security, resulting in a 20% improvement in efficiency.
- Assisted with the implementation and maintenance of network infrastructure, enhancing system reliability by 15%.
- Designed and developed a backend for an email marketing project using Angular.io and PostgreSQL, increasing email campaign efficiency by 25%.
- Troubleshot and resolved over 50 hardware and software issues for internal users, reducing downtime by 30%.
- Created and updated comprehensive technical documentation and user manuals, improving user accessibility and system understanding.
- Successfully developed an email marketing backend, contributing to a 10% increase in customer engagement.
Education
Bachelor's Degree - Business Information and Technology
KCA University
01.2021 - 01.2023
Diploma - Business Information and Technology
KCA University
01.2019 - 01.2021
Skills
Java
Timeline
Data Analyst Intern
Crossgate Solutions
01.2024 - Current
Software Developer Intern
Crossgate Solutions
09.2023 - 12.2023
Bachelor's Degree - Business Information and Technology
KCA University
01.2021 - 01.2023
Diploma - Business Information and Technology
KCA University
01.2019 - 01.2021
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