Richard Ndonye Ngungu
Software Engineering
Nairobi
Summary
To obtain a position in a vibrant organization that will enable me to realize my potential fully in the design, development, administration, and maintenance of cost-effective Information System Solutions that address challenges facing organizations today and in the future. To improve on my current knowledge and skills in Computing and Technology through further training and interaction with colleagues. To embody a model employee and colleague in adherence to professional standards within an organization.
Professional software development leader with comprehensive background in managing and guiding teams to achieve project objectives. Brings valuable experience in software architecture, code review, and continuous integration, ensuring delivery of robust and scalable applications. Known for collaborative approach and commitment to driving results, adaptable to changing project requirements and priorities.
Overview
18
18
years of professional experience
4
4
Certifications
3
3
Language
19
19
years of post-secondary education
Work History
Global Team Lead - Software Development
Feed the Children International
10.2020 - Current
- Company Overview: Feed the Children exists to defeat childhood hunger. The organization operates out of 192 strategic locations in the US, Africa, Asia, and Central America, providing food and other benefits to over 4.7 million people.
- At FEED, I manage Internal Software Development Teams that work on data-driven multi-platform applications. I oversee:-
- User requirement gathering
- System design and development
- Implementation
- Post Go-live support.
- The systems developed are used internally by our staff and implementing partners to collect and process data and generate reports (tabular and graphical). Their application is in informing decision-making for both programmatic work and operations.
- Technologies used include .Net Core, MS SQL Server, Android, Qlik, Azure etc.
- Child Focused Humanitarian Interventions
Software Development Manager
Kenya Red Cross Society
02.2017 - 09.2020
- Company Overview: Kenya Red Cross Society, through a humanitarian organization, owns a group of for-profit companies that contribute to the funding of its projects and activities across the country. The companies include Switch Media, The Boma Group of Hotels, Boma International Hospitality College, E-plus Ambulances, International Centre for Humanitarian Affairs, The Global Fund Kenyan Chapter, etc.
- I was in charge of all Software Development Activities at the group. I oversaw user requirement gathering, System Design and Development, Implementation, and Support within the different companies.
- Other responsibilities included managing the main ERP and supporting applications for Effort Reporting (Timesheets), Monitoring and Evaluation Field data collection tools, source-to-pay automation of procurement processes, leave management, and recruitment among others; all integrated into one end user-facing solution.
- I also led the design, development, and implementation of the Digital Strategy within Switch TV where we became the first local TV station to internally develop and launch a Video on Demand/Over The Top (VOD/OTT) platform that runs on the Web, Android, Android TV, and iOS under the slogan Anytime, Anywhere across all devices.
- Largest Humanitarian Org. in Kenya
Information Systems Manager
WWF Kenya
05.2014 - 01.2017
- Design, Development, Implementation and Support of bespoke project data collection tools for projects spread across the country, the tools transmit the data for processing in a Data Center I set up at the Head Office in Nairobi. Data collection was via Mobile phone applications which operated in both Offline and Online Modes. (Android, iOS, ASP.net, MS SQL Server 2016)
- Design and Development of a Web-based Monitoring and Evaluation (M&E) System for the different projects under WWF (Android, ASP.net, MS SQL Server 2016)
- Configure third-party mobile phone tools for use in field data collections (ODK, Collector for ArcGIS)
- Creation of Tabular, Graphical, and Geospatial Reports (Crystal Reports, ASP.net, ArcGIS) using collected project data.
- Design & Development of Office Operations Automation applications for both the Kenya Country Office and the Regional Office for Africa (ASP.net, MS SQL Server 2016).
- All solutions were meant to be used by either WWF staff or staff of project implementing partners spread in various places in the African region.
- Global leader in Conservation
Senior Software Developer & Nairobi Office ICT Liaison Officer
EMIS Health
12.2008 - 04.2014
- Development and Support of Enterprise Database solutions for the NHS Trust in the UK and the Australian Medicare Scheme.
- Solutions ran on both PCs and Mobile Devices.
- Technologies were Microsoft Windows & Web Technology (.Net C# & VB, ASP.net C# & VB and MS SQL Server 2005, 2008, 2012 & 2014) and Open-Source Technology (PHP, MySQL & Apache combination) among other tools from third parties.
- SSRS, Crystal Reports, ViewPro Tools & Dynamic Webpages for reporting.
- I also administered the office IT infrastructure (AD, Servers, Storages, Clients, and network Administration) on a Microsoft Platform.
- Health Care Information Management Systems Provider for the UK NHS Trust
Lead Software Developer
Knowing Limited
03.2007 - 11.2008
- At Knowing Ltd, I was involved in Project Management, System Functional & Technical design, System Development (Code generation), Supervision, End-user Training, Implementation, Overseeing Go-lives, and System support.
- Projects were based on Microsoft Web technologies (ASP.net, Classic ASP) for the front end & MS SQL Server 2000 & 2005/MySQL/ Oracle 10g for the back-end implementation.
- Enterprise Banking Solutions Provider for Investment Banks at the NSE
Education
MBA - Management Information Systems
University of Nairobi
01.2013 - 11.2015
Bachelor of Science - Computer Science
Maseno University
08.2003 - 11.2007
Kenya Certificate of Secondary Education -
Machakos School
02.1998 - 11.2001
Kenya Certificate of Primary Education -
Township Muslim Pri. School
01.1990 - 11.1997
Skills
Team leadership
Leading cross-functional IT teams
Project proposal development using MEAL principles
Policy development for ICT teams
Building effective ICT teams
Proficient in DevOps practices for diverse business processes
Project coordination expertise
Report generation using Crystal Reports, MS SSRS & Dynamic web pages
Data analysis and presentation Qlik, Microsoft Fabric, Microsoft Excel, Microsoft SQL Server Management Studio
New & Existing Information Systems Integration & Synchronization based on SOAP / MS WCF Services on the Frontend or Replication / DTS & SSIS / Scheduled Stored Procedures from the backend
Local and Remote Database Server Administration based on MS SQL Server 2017, 2019, 2022 and MySQL Server
Code & File management (GIT, MS Visual Source Safe & MS Team Foundation Server)
Web Server Configuration & Administration (LAMP’s Apache and Microsoft’s IIS
General IT User support & Active directory administration
Information System Projects’ Terms of Reference (TORs) Development
Architecting Database driven solutions by matching problems with suitable solutions
Proposal development for Information Systems including Functional & Technical Specification design development
Leading the process of Prototype Development
Geospatial Information Systems Development (ArcGIS)
Relational Database Design, Development & Support based on MS SQL Server 2017, 2019, 2022 MS Access, ORACLE 11g and MySQL Server
Use of different ETL tools particularly data pipelines, MS SQL Server DTS & SSIS
Certification
2023 - 2023 Humentum USAID Rules & Regulations: Grants & Cooperative agreements
References
Taariq Twaha
Group Head of ICT
Kenya Redcross
Cell Phone: +254 724 855 185
Email: taariq.twaha@redcross.or.ke
Zachary Maritim
Spatial Planning & GIS Manager
WWF Kenya
Cell Phone: +254 721 671 642
Email: zmaritim@wwfkenya.org
Symon Irungu Kamau
Software Development Team Lead
EMIS Health
Cell Phone: +254 722 679 809
Email: symon.irungu@emishealth.com
Interests
Learning on advancements in IT & Computing, Travelling, Gardening, Watching Documentaries
Training
- 7 habits of highly effective People - Knod Global Learning (2016)
- First Aid Training – St John’s Ambulance (2015)
- Project design and development with M&E – WWF UK (2016)
- Organizational Risk Management – Pine Bridge Consulting (2019)
Personal traits
An ambitious, self-motivated IT leader and team player, keen on details and organization with good interpersonal skills and quick learning ability.
Accomplishments
- Achieved paperless operation in purchases within the organization by leading the development of a procure-to-pay solution now live in all international country offices.
- Led the development of the new version Child Sponsorship Data management system.
- Led the process of automating "Let them Grow" MEL framework Data collection needs in Malawi. The system was adopted in the rest of the Country Offices.
- Led the process of automating the Appraisal Process within the organization.
- Led the process of automating the Effort Reporting Process within the organization.
- Oversaw the implementation and manning of a help desk system for all IT issues within the organization.
- Oversaw the acquisition of a Financial Reporting System for the Finance Department.
- Oversaw the acquisition of a new Payroll, HR Management System within the organization.
- Remotely supervised a team of 12 staff members spread across different geographical locations.
Timeline
Global Team Lead - Software Development
Feed the Children International
10.2020 - Current
Software Development Manager
Kenya Red Cross Society
02.2017 - 09.2020
Information Systems Manager
WWF Kenya
05.2014 - 01.2017
MBA - Management Information Systems
University of Nairobi
01.2013 - 11.2015
Senior Software Developer & Nairobi Office ICT Liaison Officer
EMIS Health
12.2008 - 04.2014
Lead Software Developer
Knowing Limited
03.2007 - 11.2008
Bachelor of Science - Computer Science
Maseno University
08.2003 - 11.2007
Kenya Certificate of Secondary Education -
Machakos School
02.1998 - 11.2001
Kenya Certificate of Primary Education -
Township Muslim Pri. School
01.1990 - 11.1997