RHODA WANJIRU GITONGA
Summary
Strategy Management professional with 10+ years of experience in driving corporate initiatives and leading strategic planning. Proven track record of success in formulating and executing plans that maximize ROI. Skilled in practicing strategic leadership, training in strategy and helping institutions design and implement short term and long-term strategies as well as review organizational strategies. As a Strategy team lead, I am highly Competitive in strategy, decision analysis, leadership, budgeting, strategic fundraising, project financing, project implementation and project implementation review.
Overview
18
18
years of professional experience
11
11
years of post-secondary education
Work History
Intern
Discover Kenya Safaris
Director Strategy and Innovation
Devart Limited
06.2024 - Current
- Developed and implemented an effective strategy to increase customer engagement by 25%.
- Managed a cross-functional team to implement a new supply chain optimization initiative, reducing inventory costs by 20% and improving delivery times by 15%.
- Developed and implemented a new pricing strategy, resulting in a 10% increase in revenue and a 5% increase in profit margin.
- Managed a team of four, overseeing the development of strategic plans and policies.
- Conducted detailed research and analysis to identify opportunities and threats in the market.
- Provided guidance to senior management on strategic decisions and planning.
- Built and maintained strong relationships with key stakeholders and partners.
- Coordinated cross-functional teams to ensure strategy execution and project delivery.
- Developed and implemented metrics to track performance and assess progress.
- Identified and exploited opportunities to reduce costs and increase efficiency.
- Managed a portfolio of strategic projects, ensuring successful delivery on time and on budget.
Director Innovation Marketing and Strategy
02.2023 - 05.2024
- Led the financial forecasting and budgeting for multiple departments, resulting in a 20% increase in cost savings and a 15% increase in revenue by identifying and implementing cost-saving measures such as negotiating better vendor contracts and identifying new revenue streams such as launching new products.
- Successfully managed multiple financial projects, resulting in a 25% increase in project completion rate and a 20% increase in project success rate by utilizing project management methodologies.
- Collaborated with cross-functional teams to deliver on-time and on-budget projects and initiatives by effectively communicating project timelines, progress, and objectives.
- Implemented and managed financial projects, resulting in a 10% increase in project completion rate and a 15% increase in project success rate.
- Developed and executed financial strategies, resulting in a 15% increase in financial performance and efficiency.
- Worked with cross-functional teams to develop and execute on-time and on-budget projects and initiatives.
Director Strategy and Restructuring
Insta-Pumps Engineering Ltd
07.2021 - 01.2023
- Human capital audit.
- Designing relevant HR policies and procedures.
- Established mechanisms for leveraging on technology in human resource planning, management and development programs.
- Human resource training and development.
- Implementing a performance management system.
- Performance and productivity management and evaluation (an automated performance tracking dashboard, individual and institutional, objective rewards and sanctions criteria).
- Designing an organization structure and implementation.
- Design and implement a finance restructuring policy and fixed assets management policy.
Research and Management Consultant
Horrizon Business Solutions
11.2015 - 06.2021
- Selecting appropriate data and literary sources for research purposes.
- Analyzing and organizing gathered information.
- Strategic plan writing from workshops, vision mission review, Board of Directors interviews, stakeholder interviews, draft strategy writing and presentation. Strategic plan implementation and handholding through the departments.
- Conduct feasibility studies from inception report writing to data collection, data analysis, and report writing.
- Conduct training needs assessment, including proposal writing, inception report writing, data collection tool preparation, digital data collection, data analysis, report writing, and report presentation.
- Conduct corporate training to meet training needs for organizations, such as customer care, monitoring and evaluation, statistical analysis, and report writing.
- Financial analysis, financial data modelling, and prediction analysis.
- Conduct statistical data analysis for organizations that have data to answer specific objectives and assist in report writing after analysis.
Alternate Channels Assistant
National Bank of Kenya
01.2014 - 10.2015
- Monitored channel usage trends/ patterns and provide insights on expected trends on volumes, customer behavior etc.
- Designed and implemented initiatives to empower customers to use self-serve channels and drive demand reduction.
- Implemented initiatives to strengthen the existing service infrastructure and support framework.
- Drove the service access strategy by increasing access to customer service through leveraging owned and shared infrastructure.
- Continuously develop and implement a channel prioritization and positioning matrix for customer support.
Operations Assistant and Customer Service Consultant
National Bank of Kenya
06.2008 - 12.2013
Management Trainee
Fidelity Bank
08.2007 - 06.2008
Education
master's degree - medical Statistics
University of Nairobi
01.2017 - 01.2019
master's degree - business administration
University of Nairobi
01.2008 - 01.2013
Bachelor of Science Degree - Statistics
University of Nairobi
01.2003 - 01.2007
Skills
Strategic planning and execution
Training And Workshops
- Customer Service and Customer Centrism
- Project Monitoring and Evaluation
- Proposal Writing and Report Writing
- Advanced Excel for Report Writing by Opencast Labs Africa
- Introduction to Data Science by Mount Kenya University
- Introduction to Survival Data Analysis and Statistical Modelling by London School of Health
- Modelling Infectious Diseases
Timeline
Director Strategy and Innovation
Devart Limited
06.2024 - Current
Director Innovation Marketing and Strategy
02.2023 - 05.2024
Director Strategy and Restructuring
Insta-Pumps Engineering Ltd
07.2021 - 01.2023
master's degree - medical Statistics
University of Nairobi
01.2017 - 01.2019
Research and Management Consultant
Horrizon Business Solutions
11.2015 - 06.2021
Alternate Channels Assistant
National Bank of Kenya
01.2014 - 10.2015
Operations Assistant and Customer Service Consultant
National Bank of Kenya
06.2008 - 12.2013
master's degree - business administration
University of Nairobi
01.2008 - 01.2013
Management Trainee
Fidelity Bank
08.2007 - 06.2008
Bachelor of Science Degree - Statistics
University of Nairobi
01.2003 - 01.2007
Intern
Discover Kenya Safaris
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