Remi Ochieng Otieno
KISUMU
Summary
I AM POSITIVE,GOAL DRIVEN INDIVIDUAL WHO ALWAYS STRIVES TO PUT HIS BEST PERFORMANCE FORWARD.
I HAVE EXPERIENCE OF WORKING IN DIFFERENT ORGANISATIONS OF VARYING HUMAN NEEDS.
LARGELY HAVE BEEN IN ROLES THAT ARE HANDS ON AND I AM HIGHLY ADAPTABLE.MY EXPERIENCE HAS MADE ME AMBITIOUS,TENACIOUS AND READY ON THE GO.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Ward super agent
Apollo Agriculture
SIAYA COUNTY
02.2023 - 04.2024
- Tasked with spurring sales
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Ward coordination
- Communication
- Team coordination
Cleaning and Front office/Facility management
Matibabu Foundation Hospital
Ukwala, Siaya County
01.2019 - 12.2022
- Ensure facility sanitation levels
- House and office keeping
- Records management -Landscaping and gardening of the facility compound
- Facility store management and cleanliness
- Equipment records, management and maintenance
- Tasked with multi-level coordination to ensure facility sanitation and cleanliness standards are met by all the departments
- Cleaning of facility buildings, motorcycle, motor vehicle, and cleanliness appliances and tools
- Managing work schedules in coordination with the HR office
- Enhanced safety measures by conducting regular inspections and addressing potential hazards promptly.
Cleaning/Front Desk officer
PLAZA IMAGING SOLUTIONS/NYERI IMAGING CENTRE
NAIROBI/NYERI, Kenya
01.2014 - 12.2018
- Coordinatination of cleaning department (a unit of 5)
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Trained new cleaning staff members on company policies and procedures, improving overall efficiency within the department.
- Time and calendar management of the cleaning team
- Housekeeping
- Compound landscaping
- Record keeping of cleaning equipments and designation of jobs
- Maintenance and safety records
INTERNSHIP
Malindi Marine Park
05.2011 - 12.2011
- My roles at the Marine Park
- Record keeping
- Day to day maintenance of the park and the areas around the park facilities
- Delegating duties and follow up as instructed by our senior supervisors
- Ensuring periodic beach cleaning exercises in cooperation with the local community
- Maintenance and supervision of park cleaning equipments
- Store keeping and records including of all park assets
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Actively participated in team meetings, offering insightful suggestions that led to innovative problem-solving strategies.
Education
Associate of Science - RADIOGRAPHY
TRICENT COLLEGE OF SCIENCE
07.2018
Bachelor of Science - Tourism Management
Kenyatta University
Nairobi, KENYA07.2013
GED -
Koderobara Boys High School
Rongo,Migori11.2008
Certificate of Primary Education - Primary School
Siranga Primary School
Siaya County01.2004
Skills
- Written communication
- Marketing
- Customer service
- Customer relations
- Cleaning
- Gardening and landscaping
- Warehouse management
- Office reception
- Landscape design
- Cleaning and disinfecting equipment
- House maintenance
- Email correspondence
- Answering telephones and call management
- Ability to coordinate
- Team leadership
- Problem solving
- Inspection of incoming goods
- Driving license Class B, C, E - light vehicles & heavy commercial vehicles
- Communication
- Stock taking and inventory accounting
- Road navigation and map reading
- Calendar management
- Verbal communication
- Positive Attitude
- Goal-oriented mindset
Languages
Swahili
German
English
Personal Information
Date of Birth: 03/18/91
Certification
- IATA Certification, IATA provides consulting and training services in many areas crucial to aviation. IATA serves the international aviation and travel & tourism industries by providing training in the fields of travel & tourism, airlines, airports, cargo, and civil aviation. In addition to training, IATA supports the air transport industry by delivering high-quality, industry-relevant products and services., 01/2012
- K.C.P.E, This is a certificate awarded to candidates after they are done with an eight-year primary school program., 11/2004
- K.C.S.E, This is a certificate awarded to a candidate once they are done with their four years secondary school education program., 11/2008
Affiliations
Friends of Wildlife and Birds, Sensitization on the importance of peaceful coexistence with wild animals. Wild animals, especially monkeys, end up killed in farms across the county. We encourage a more civilized manner of handling the menace they cause, which includes engaging the regional animal protection body.
Hobbies and Interests
- Nature walk
- Hiking
- Cooking
- Playing football
- Culinary arts
References
- Collin Ogutu, Matibabu Foundation Hospital, Manager, +254720722694, cogutu@gmail.com
- Fredrick Agunda, Matibabu Foundation Hospital, Colleague, +254708729536, agundatall@gmail.com
- Derrick Kiragu, Office of Governor Nyeri county, +254712119185, dkiragu@gmail.com
- Duncan Kinyanjui, FSM Siaya county-Apollo Agriculture, Manager, +254791383435, dkinyanjui@gmail.com
Timeline
Ward super agent
Apollo Agriculture
02.2023 - 04.2024
Cleaning and Front office/Facility management
Matibabu Foundation Hospital
01.2019 - 12.2022
Cleaning/Front Desk officer
PLAZA IMAGING SOLUTIONS/NYERI IMAGING CENTRE
01.2014 - 12.2018
INTERNSHIP
Malindi Marine Park
05.2011 - 12.2011
Associate of Science - RADIOGRAPHY
TRICENT COLLEGE OF SCIENCE
Bachelor of Science - Tourism Management
Kenyatta University
GED -
Koderobara Boys High School
Certificate of Primary Education - Primary School
Siranga Primary School