Regina Wanjiru Ngunjiri
IT Support|Cybersecurity Enthusiast.
Nairobi
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Samasource
08.2021 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Education
ICT - ICT
Kiambu National Polytechnic
Kiambu, Kiambu District, Kenya 04.2001 -
Skills
MS Office
Computer Skills
Time Management
Data Entry
Attention to Detail
Performance Improvement
Flexible Schedule
Teamwork and Collaboration
Strong Communication and Interpersonal Skills
Team Collaboration
Adaptability and Flexibility
Certification
Cybersecurity threat managemt
Timeline
Cybersecurity threat managemt
08-2024
Associate
Samasource
08.2021 - Current
ICT - ICT
Kiambu National Polytechnic
04.2001 -
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