REGINA R MWANGI
Nairobi, Nairobi Province
Summary
Knowledgeable Counselor with solid track record in providing compassionate and effective counseling services. Leveraged therapeutic techniques to support clients in overcoming personal challenges and improving mental health. Demonstrated proficiency in active listening and emotional intelligence, fostering safe and supportive environment for clients.
Overview
12
12
years of professional experience
Work History
Counselor
SOBER LIVING REHABILITATION CENTRE
01.2024 - Current
- Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Utilized motivational interviewing techniques to encourage positive change in clients'' lives.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Enhanced therapeutic alliance through empathetic listening and validation of client experiences.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Provided crisis intervention services, offering immediate support and stabilization.
Teacher
St. Francis Group of Schools
01.2016 - 01.2017
- Taught Kiswahili/C.R.E
- Head of Guidance and Counseling department
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with colleagues to integrate cross-disciplinary lessons, enriching students' educational experience.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
Sales Assistance
NAROK BAZAR
01.2014 - 01.2015
- Greeted and offered sales assistance to every customer upon entry into store.
- Developed robust sales pipelines by networking at industry events, actively pursuing leads, and nurturing professional connections.
- Analyzed sales data to identify trends, optimize inventory levels, and make informed decisions on future buying strategies.
- Conducted research and identified market trends to develop better strategies for sales.
- Collaborated with sales teams to identify opportunities for business growth within existing customer base or potential new clients.
- Delivered excellent customer service by responding to inquiries, resolving issues, and providing assistance as needed.
- Implemented effective sales strategies to achieve monthly targets consistently.
- Increased sales revenue by establishing strong relationships with key clients and partners.
Social worker
MINISTRY OF LABOUR, SOCIAL SERVICES AND SECURITY
01.2013 - 01.2014
- Updated client documentation for accurate, compliant and current records.
- Implemented community outreach programs to promote mental health awareness.
- Supported clients and families with empathy and compassion during difficult times.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
- Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
Education
Degree - counselling psychology
KENYA COLLEGE OF ACCOUNTANCY (KCA) UNIVERSITY
Nairobi, Kenya11-2024
Diploma - counselling psychology
KENYA INSTITUTE OF BUSINESS AND COUNSELLING
01.2020
Diploma - Community Development and Social Work
JODAN COLLEGE OF TECHNOGY
01.2014
Certificate - Computer Packages
JODAN COLLEGE OF TECHNOGY
03.2013
Kenya Certificate of Secondary Education -
Kimunyu Sec School
01.2009
Skills
- Analytical Problem-Solving
- Professional Client Privacy Management
- Commitment to Continuous Learning
- Commitment to Ethical Standards
- Strong Verbal Skills
- Effective Adaptability Skills
- Empathetic and self–reliance
- Counseling
- Mental health support
References
1. Simon Makau
Director Jodan College of Technology
6257-0100 Thika
Tel: 0722 916 072
2. Antony Wanjohi
True Trainers Consultancy
Truetrainers@gmail.com
Tel: 0724 869 272
3. Bernard Kimani Waiya
Director St. Francis group of schools
Tel: 0723 344 108
Hobbies and Interests
- Reading
- Socializing
- Travelling
- Singing
Timeline
Counselor
SOBER LIVING REHABILITATION CENTRE
01.2024 - Current
Teacher
St. Francis Group of Schools
01.2016 - 01.2017
Sales Assistance
NAROK BAZAR
01.2014 - 01.2015
Social worker
MINISTRY OF LABOUR, SOCIAL SERVICES AND SECURITY
01.2013 - 01.2014
Certificate - Computer Packages
JODAN COLLEGE OF TECHNOGY
Degree - counselling psychology
KENYA COLLEGE OF ACCOUNTANCY (KCA) UNIVERSITY
Diploma - counselling psychology
KENYA INSTITUTE OF BUSINESS AND COUNSELLING
Diploma - Community Development and Social Work
JODAN COLLEGE OF TECHNOGY
Kenya Certificate of Secondary Education -
Kimunyu Sec School
Similar Profiles
Troy EscarpetaTroy Escarpeta
Growth Manager at Vanderburgh Sober LivingGrowth Manager at Vanderburgh Sober Living
Justin FerrisJustin Ferris
House Manager at Serenity Now Sober LivingHouse Manager at Serenity Now Sober Living
Gavin CummingsGavin Cummings
Resident Assistant at Long Island Sober LivingResident Assistant at Long Island Sober Living