Dynamic, analytical, and results-oriented professional with over a decade of expertise in customer operations and data-driven analysis. Currently serving as a data analyst at Airtel Money Kenya, showcasing proficiency in compensation support, sales insights, and performance reporting. Skilled in managing large datasets and delivering impactful insights and driving business decisions through data visualization, statistical analysis, and database management with a strong emphasis on teamwork and adaptability. Recognized for coordinating partners and enhancing data systems to facilitate strategic decision-making and operational efficiency while consistently exceeding performance targets and maintaining data accuracy. Detail-focused Data Analyst well-versed in data warehousing, process validation, and business needs analysis, understanding customer requirements and translating them into actionable project plans. Experienced in data manipulation, statistical analysis and data visualization techniques to uncover trends and inform business strategies. Proven track record of employing critical thinking skills to solve complex problems and deliver meaningful insights.
Statistical analysis
Data visualization
Data cleaning
Microsoft Excel
Performance evaluation
Sales analysis
KPI monitoring
Customer relationship management
Problem solving
Attention to detail
Team collaboration
Time management
Effective communication
Python programming
undefined