RAPHAEL WESONGA
Al Khobar
Summary
Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
2025
2025
years of professional experience
Work History
Barista
CALO
11.2024 - Current
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales up to 20%..
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores above 80%.
Barista
Avens Restaurant
09.2022 - 11.2024
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Managed to increase sales revenue up by 30%
Food Supply
Royal media services
10.2021 - 11.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Chef
Hob House Ltd
1 1 - 09.2021
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Maintained Team work alas increasing efficiency to 20%
Owner/Chef
Raphy Foods
01.2021 - 02.2021
- Managed day-to-day business operations.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Developed and implemented strategic plans for revenue growth alas increase by 25% focusing on diversification and market expansion.
Waiter
Radlees Café Limited
06.2020 - 01.2021
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Communicated with kitchen staff to enable accurate food preparation.
- Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons. which added a 30% in sales revenue
Line Cook
Rai plywood (Kenya) Ltd
02.2019 - 04.2019
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate alas increase in sales revenue to 15% , maximizing customer satisfaction , and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Plated and presented all dishes to match established restaurant standards.
Food Supply
Raphy Foods
01.2019 - 02.2019
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment alas added efficiency and sales revenue by 35%
Chef
Hungrill cafe LTD
02.2018 - 11.2018
- Developed high-quality dishes for guests, including starters, mains and desserts
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations
- Successfully increased revenue by 40% through sourcing alternative suppliers to reduce kitchen expenses
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared
- Monitored kitchen area and staff to ensure overall safety and use of proper food handling techniques
- Inspected freezer and refrigerator prior to each shift to check temperatures levels, ensuring proper functionality
- Monitored quality, presentation and quantities of plated food across line
Messenger
Best Adventures Safaris
01.2016 - 01.2017
- Expedited urgent deliveries, effectively meeting tight deadlines and client expectations there increasing sales up by 30%.
- Facilitated smooth pickups from multiple locations within designated timeframes, optimizing route planning.
- Safeguarded confidential documents during transportation, maintaining the highest level of discretion and professionalism at all times.
Education
High School Diploma -
Kenya Institute of Proffessional Studies
Nairobi, Kenya01-2022
High School Diploma -
Moi Secondary School
Uloma, Kenya01-2015
High School Diploma -
Sosiani Primary School
Kenya01-2011
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Order taking
- Espresso machine operation
- Beverage preparation
Referees
Mrs, Gardeep Reel, Director Hungrill Cafe, Mobile, 0733571328
Madam Nidhii Ranaa, Mobile, 0721205250
Mr. Steve Oduor, Director Best Adventures, Mobile , 0728763220
Timeline
Barista
CALO
11.2024 - Current
Barista
Avens Restaurant
09.2022 - 11.2024
Food Supply
Royal media services
10.2021 - 11.2021
Owner/Chef
Raphy Foods
01.2021 - 02.2021
Waiter
Radlees Café Limited
06.2020 - 01.2021
Line Cook
Rai plywood (Kenya) Ltd
02.2019 - 04.2019
Food Supply
Raphy Foods
01.2019 - 02.2019
Chef
Hungrill cafe LTD
02.2018 - 11.2018
Messenger
Best Adventures Safaris
01.2016 - 01.2017
Chef
Hob House Ltd
1 1 - 09.2021
High School Diploma -
Kenya Institute of Proffessional Studies
High School Diploma -
Moi Secondary School
High School Diploma -
Sosiani Primary School
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