RAPHAEL ONYANGO

GENERAL MANAGERIAL POSITION. Please accept this letter in application for an opportunity in a Managerial level. My resume is enclosed for your review and consideration. I believe you will find that my experience in the hospitality industry will meet your expectations. I am highly motivated, customer service oriented, a quick learner and exposed with written and verbal communication skills. I also have exceptional knowledge in planning marketing strategies that can propel an organization. I hold over 10years of experience internationally in Uganda, Ethiopia, Punt-land, Somalia, Djibouti, Kenya, as well - 3 languages fluently spoken. Expert in refurbishing, re-branding, re-opening, opening and managing business, resorts and boutique hotels in gateway cities to remote areas. I have done operations course in front office thus graduating with a Diploma from a reputable college Technical Institute in Nairobi. I am flexibly accustomed to a fast-paced environment where deadlines are a priority and handling of multitude jobs is a requirement. I enjoy challenges and working very hard to surpass the prescribed company goals and customer demands. Constant communication with all levels of employees has strengthened my interpersonal skills. What you need and what I can do sounds like a perfect match. Sincerely yours, CAREER OBJECTIVE Am hands on hospitality professional with years of experience in management of hotels and operations, and a track record of product innovation and re- engineering, superior service management, drive in brand and value initiatives, profitability maximization and development of human capital. My aspiration and drive are to see sustainability and hospitality industry growth in all aspects. KEY COMPETENCE SKILLS: Effective organization skills Efficient communication Effective decision-making A bias for customer service Am quite conversant with Fidelio (opera, Hotel Magic, and Amadeus. MS–Dos. MS –Windows. MS –Word. MS–Excel. MS–Access. PERSONAL GOAL. I am flexibly accustomed to fast paced environment where deadlines are a priority and handling of Multitude jobs simultaneously is a requirement. I enjoy challenges and working hard to surpass prescribed company goals and customer demands. Also, constant communication with all levels of employees has strengthened my interpersonal skills.