Responsibilities:
Directed and motivated the sales team to consistently meet and surpass company goals.
Developed and executed effective sales strategies to drive business growth and increase market presence.
Built and maintained strong client relationships, ensuring customer satisfaction and loyalty.
Conducted market research and competitor analysis to identify growth opportunities.
Managed the sales pipeline, forecasting, and performance reporting to senior leadership.
Negotiated deals and contracts to ensure beneficial agreements for both parties.
Worked with teams in marketing, operations, and finance to support sales efforts.
Achievements:
Successfully expanded the customer base and secured repeat business through relationship-building and excellent service.
Played a key role in increasing revenue by using effective sales methods and improving team performance.
Introduced structured sales processes that improved efficiency and streamlined client follow-ups.
Recognized for strong leadership and the ability to motivate teams, which boosted morale and improved sales results.
Established a reputation for consistently meeting sales targets and maintaining high customer satisfaction.
Key Responsibilities:
Managed daily sales operations for automotive spare parts and equipment.
Built and maintained strong relationships with garages, workshops, dealerships, and individual customers.
Provided technical product knowledge to customers, helping them buy the right spare parts for their vehicles.
Oversaw inventory levels and worked with suppliers to keep fast-moving parts available.
Negotiated pricing and discounts with clients while ensuring the company's profitability.
Trained and supervised sales staff on customer service, product knowledge, and sales techniques.
Monitored market trends and competitor activities to find new growth opportunities.
Coordinated with the logistics team to ensure timely delivery and dispatch of parts to customers.
Key Achievements:
Increased overall sales revenue by expanding the customer base and retaining key accounts.
Successfully introduced and promoted new spare parts lines, which boosted product sales.
Strengthened client relationships, leading to repeat business and long-term partnerships with garages and workshops.
Implemented better inventory management practices, reducing stock-outs and issues with excess stock.
Recognized for outstanding customer service and the ability to provide technical solutions to client needs.
Played a significant role in improving profitability through effective negotiation and upselling techniques.
Developed a reputation for reliability and trust, becoming the preferred supplier for many loyal customers.
Team supervision
Customer service
Sales reporting
Performance management
Decision-making
Time management
Cost planning