Rachel Ngalo
Market Research Consultant
Nairobi
Summary
Experienced in research methodologies and data analysis, I thrive in a dynamic research environment. Skilled in producing detailed reports and actionable insights, I contribute to evidence-based decision-making. Seeking a position to utilize and enhance analytical and communication skills, with a focus on making a meaningful impact.
Overview
15
15
years of professional experience
18
18
years of post-secondary education
Work History
CEO and Research Director
Redbridge group
11.2020 - Current
- Conducting qualitative and quantitative research projects across Africa
- Conducting researches in the sectors of consumer, health, financial and economic development
- Clients worked for: MTN, Bajaj Auto, Kantar
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance, through stakeholder mapping and management.
Research and Insights Manager
Kantar
11.2010 - 10.2020
- Have managed both consumer and social research covering topics like innovation and product development, consumer understanding, tax compliance cost, maternal and child health, monitoring and evaluation of programs
- Have also been able to manage all aspects of projects including costing and all financial requirements
- This has been mainly in the sectors of consumer, health, financial and economic development
- Clients worked for: Has undertaken projects for Vodacom, World Bank group, FSD Kenya, African Child Policy Forum, ABT Associates British Council as well as FMCG clients
- Developed actionable insights for business growth through in-depth competitor benchmarking and trend identification.
- Improved forecasting accuracy by incorporating historical data trends and current market conditions into predictive models.
- Optimized data visualization tools, enabling better communication of complex insights to stakeholders.
- Delivered compelling presentations that translated complex data sets into easily understandable narratives for non-technical audiences.
- Conducted regular gap analyses to identify areas where additional insights could be leveraged for competitive advantage.
- Enhanced data-driven decision making by conducting comprehensive market research and analysis.
Intern
Ministry of Public Health and Sanitation
05.2010 - 06.2010
- Conducting school inspection
- Approval of building plans
- Undertaking monitoring and evaluation of Public Health projects within the district
- Working together with NEMA to carry out inspections aimed at ensuring Environmental compliance
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Science - Environmental Health
KENYATTA UNIVERSITY
01.2005 - 01.2009
Computer application packages - windows 2000, 2007, Ms-Word, Ms-Excel, Ms-Access and Ms- PowerPoint, SPSS
MISAGAAGENCIES
01.2003 - 01.2004
K.C.S.E - mean grade B
ST ALBERT'S ULANDA HIGH SCHOOL
01.2000 - 01.2003
K.C.P.E - scored 477/700 marks
GET PRIMARY SCHOOL
Masters in public health - Monitoring and evaluation
KENYATTA UNIVERSITY
01.2015 - Current
Skills
Experience in qualitative and quantitative research
Ability to connect with various types of consumers across all social economic groups
Research design
Presentations and lectures
Survey design
Budget oversight
Data interpretation
Competitive analysis
Trend analysis
Capacity to manage projects from a range of industries & sectors
Keen on excellence and ethical work
Team player
Willingness to learn
Strong analytical and problem-solving skills
Excellent verbal, written, presentation and interpersonal skills
Strong computer skills with experience in MS Office applications
Ability to deliver tailored market presentations
Ability to maintain confidentiality with client documents and information
Knowledge and understanding of global best practices in research and project management
Self-motivated and result-driven
Flexible and able to work under pressure
Careerpath
- Researcher, Migori County, 12/01/07
- Intern, Ministry of Public Health and Sanitation, 05/01/10, 06/30/10
- Research and Insights Manager, Kantar, 11/01/10, 10/31/20
- Research Director, Redbridge Group, 11/01/20, Present
Summary - Introduction
- A Mother: I am a mother of 2 beauties and 2 boys. Motherhood is quite demanding. I can't wait to see my girls all grown to beautiful young women just like their mum.
- A Family lady: Family is the most important thing in my world. They are the foundation upon which my beliefs & value systems are shaped. Dedication, Commitment and Excellence are the guiding principles of my life.
- A Friend: I believe friends are the family we get to choose. I treasure my friends, the advice and counsel we give each other and always knowing someone has my back.
Timeline
CEO and Research Director
Redbridge group
11.2020 - Current
Masters in public health - Monitoring and evaluation
KENYATTA UNIVERSITY
01.2015 - Current
Research and Insights Manager
Kantar
11.2010 - 10.2020
Intern
Ministry of Public Health and Sanitation
05.2010 - 06.2010
Bachelor of Science - Environmental Health
KENYATTA UNIVERSITY
01.2005 - 01.2009
Computer application packages - windows 2000, 2007, Ms-Word, Ms-Excel, Ms-Access and Ms- PowerPoint, SPSS
MISAGAAGENCIES
01.2003 - 01.2004
K.C.S.E - mean grade B
ST ALBERT'S ULANDA HIGH SCHOOL
01.2000 - 01.2003
K.C.P.E - scored 477/700 marks
GET PRIMARY SCHOOL