Rachel Ngalo
Market Research Consultant
Nairobi
Summary
Experienced in research methodologies and data analysis, I thrive in a dynamic research environment. Skilled in producing detailed reports and actionable insights, I contribute to evidence-based decision-making. Seeking a position to utilize and enhance analytical and communication skills, with a focus on making a meaningful impact.
Overview
15
15
years of professional experience
18
18
years of post-secondary education
Work History
CEO and Research Director
Redbridge group
11.2020 - Current
- Conducting qualitative and quantitative research projects across Africa
- Conducting researches in the sectors of consumer, health, financial and economic development
- Clients worked for: MTN, Bajaj Auto, Kantar
- Managed high-performing teams to successfully execute corporate objectives and drive organizational success.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance, through stakeholder mapping and management.
Research and Insights Manager
Kantar
11.2010 - 10.2020
- Have managed both consumer and social research covering topics like innovation and product development, consumer understanding, tax compliance cost, maternal and child health, monitoring and evaluation of programs
- Have also been able to manage all aspects of projects including costing and all financial requirements
- This has been mainly in the sectors of consumer, health, financial and economic development
- Clients worked for: Has undertaken projects for Vodacom, World Bank group, FSD Kenya, African Child Policy Forum, ABT Associates British Council as well as FMCG clients
- Developed actionable insights for business growth through in-depth competitor benchmarking and trend identification.
- Improved forecasting accuracy by incorporating historical data trends and current market conditions into predictive models.
- Optimized data visualization tools, enabling better communication of complex insights to stakeholders.
- Delivered compelling presentations that translated complex data sets into easily understandable narratives for non-technical audiences.
- Conducted regular gap analyses to identify areas where additional insights could be leveraged for competitive advantage.
- Enhanced data-driven decision making by conducting comprehensive market research and analysis.
Intern
Ministry of Public Health and Sanitation
05.2010 - 06.2010
- Conducting school inspection
- Approval of building plans
- Undertaking monitoring and evaluation of Public Health projects within the district
- Working together with NEMA to carry out inspections aimed at ensuring Environmental compliance
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Science - Environmental Health
KENYATTA UNIVERSITY
01.2005 - 01.2009
Computer application packages - windows 2000, 2007, Ms-Word, Ms-Excel, Ms-Access and Ms- PowerPoint, SPSS
MISAGAAGENCIES
01.2003 - 01.2004
K.C.S.E - mean grade B
ST ALBERT'S ULANDA HIGH SCHOOL
01.2000 - 01.2003
K.C.P.E - scored 477/700 marks
GET PRIMARY SCHOOL
Masters in public health - Monitoring and evaluation
KENYATTA UNIVERSITY
01.2015 - Current
Skills
Experience in qualitative and quantitative research
Careerpath
- Researcher, Migori County, 12/01/07
- Intern, Ministry of Public Health and Sanitation, 05/01/10, 06/30/10
- Research and Insights Manager, Kantar, 11/01/10, 10/31/20
- Research Director, Redbridge Group, 11/01/20, Present
Summary - Introduction
- A Mother: I am a mother of 2 beauties and 2 boys. Motherhood is quite demanding. I can't wait to see my girls all grown to beautiful young women just like their mum.
- A Family lady: Family is the most important thing in my world. They are the foundation upon which my beliefs & value systems are shaped. Dedication, Commitment and Excellence are the guiding principles of my life.
- A Friend: I believe friends are the family we get to choose. I treasure my friends, the advice and counsel we give each other and always knowing someone has my back.
Timeline
CEO and Research Director
Redbridge group
11.2020 - Current
Masters in public health - Monitoring and evaluation
KENYATTA UNIVERSITY
01.2015 - Current
Research and Insights Manager
Kantar
11.2010 - 10.2020
Intern
Ministry of Public Health and Sanitation
05.2010 - 06.2010
Bachelor of Science - Environmental Health
KENYATTA UNIVERSITY
01.2005 - 01.2009
Computer application packages - windows 2000, 2007, Ms-Word, Ms-Excel, Ms-Access and Ms- PowerPoint, SPSS
MISAGAAGENCIES
01.2003 - 01.2004
K.C.S.E - mean grade B
ST ALBERT'S ULANDA HIGH SCHOOL
01.2000 - 01.2003
K.C.P.E - scored 477/700 marks
GET PRIMARY SCHOOL
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