Rachel Kerubo Warui

Assistant Quality Control Officer

Aberdare Dairy

05.2024 - Current

Played an integral role in achieving ISO certification by adhering to strict guidelines and demonstrating commitment towards quality excellence.
Stayed abreast of internal policy, standards, onboarding process, and system changes.
Maintained accurate documentation of all quality control activities for easy reference during audits or compliance reviews.
Supported continuous improvement efforts by monitoring key performance indicators and sharing findings with appropriate departments.
Updated quality control records and reports.
Recorded inspection and test results on data sheets.
Monitored product quality at all stages of production process.
Followed standard operating procedures for inspections and tests.
Examined products for imperfections and defects.
Enhanced employee awareness on quality assurance practices through regular training sessions, promoting a culture of continuous improvement within the organization.
Maintained working relationships with key business partners and provided good customer service.
Improved product quality by implementing thorough inspection procedures and conducting regular audits.
Collaborated with cross-functional teams for process improvement initiatives, resulting in reduced defects and increased productivity.
Enabled faster identification of defects through meticulous record-keeping systems for tracking samples inspected at different stages of production.
Cultivated strong relationships with suppliers and internal stakeholders, fostering a collaborative environment conducive to achieving quality objectives.
Multitasked to handle changing priorities and prioritized workflow to meet critical deadlines.
Assisted in establishing quality control standards, ensuring consistent production processes and adherence to industry regulations.
Reduced customer complaints by addressing issues promptly and providing effective solutions to maintain brand reputation.
Safeguarded the company''s reputation by maintaining a high level of product quality, minimizing chances of recalls or negative customer feedback.
Documented inspection results by completing logs.