Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
Generic

RACHEL J ASHEPET EMORU

Kisumu

Summary

Highly accomplished and dedicated Secretary with 12 years of extensive experience in dynamic office environments, consistently providing exceptional administrative and executive support. Possessing a Grade III Secretarial Certificate and proven proficiency in a wide range of computer applications, I am adept at streamlining operations, managing complex schedules, and handling confidential information with utmost discretion. Recognized for strong organizational skills, meticulous attention to detail, and a proactive approach to enhancing workplace efficiency and productivity. Eager to leverage demonstrated merit and ability to contribute effectively to a challenging Grade 7 secretarial role. Ability to work with minimum supervision. Quick at grasping new concepts. Good interpersonal and leadership skills with teamwork ability. Results driven.

Overview

26
26
years of professional experience

Work History

Office Administrator

Life Celebration Ministries
10.2014 - Current
  • Executive Support: Provides comprehensive secretarial and administrative support to Senior Management and multiple executives, ensuring seamless daily operations.
  • Calendar & Travel Management: Expertly manages complex calendars, schedules critical meetings, and coordinates national and international travel arrangements, optimizing executive time.
  • Document & Correspondence Management: Prepares, proofreads, and distributes confidential correspondence, reports, and presentations with high accuracy.
  • Meeting Facilitation: Organizes and facilitates departmental meetings, including preparing agendas, taking accurate minutes, and ensuring timely follow-up on action items.
  • Records & Information Management: Maintains efficient physical and digital filing and record-keeping systems, ensuring easy retrieval and compliance. Successfully implemented a new digital filing system, reducing document retrieval time by 20%.
  • Stakeholder Communication: Acts as the primary point of contact for internal and external stakeholders, professionally handling inquiries and directing calls.
  • Office Resource Management: Manages office supplies inventory, places orders, and oversees petty cash reconciliation.
  • Process Improvement: Streamlined the meeting preparation process, saving the management team approximately 5 hours per week.

Secretary/Receptionist

Agape Counselling and Training Services (ACTS)
01.2001 - 01.2010
  • Administrative Support: Provided daily administrative assistance to clergy, encompassing data management, report compilation, and document preparation.
  • Event Coordination: Managed all logistical aspects for workshops, seminars, and events, ensuring successful delivery.
  • Communication Management: Handled all inbound and outbound correspondence (mail, email, fax), ensuring efficient information flow.
  • Financial Assistance: Supported financial reporting and expense claim processing, maintaining high levels of accuracy.
  • Office Operations: Maintained office equipment and managed vendor relationships for service and upgrades.
  • Technology Implementation: Successfully facilitated the adoption and transition to the Microsoft Teams communication platform.

Administrative Support

Regional Research Centre (ICRAF)
01.2000 - 01.2000
  • Document Management: Established and maintained organized filing systems for all office documents.
  • Front Office Operations: Managed visitor reception and directed inquiries to appropriate departments.
  • Correspondence Handling: Processed and distributed all incoming office letters to designated recipients.
  • General Administration: Executed various administrative duties as assigned, supporting the Liaison Officer.

Education

Certificate of TOT - counseling psychology

Agape Counselling Training Services
01.2004

Grade III Secretarial Certificate - undefined

Christian Industrial Training Centre (CITC)
01.2000

Skills

  • Administrative Excellence: Office Management, Executive Support, Calendar Management, Travel Coordination, Meeting & Event Planning, Records Management, Data Entry & Analysis
  • Technical Proficiency:
  • Microsoft Office Suite: Word (Advanced), Excel (Intermediate/Advanced), PowerPoint (Advanced), and Outlook (Advanced)
  • Communication Tools: Email Management, Video Conferencing (Zoom, Teams, Google Meet)
  • General IT: Typing Speed [eg, 50 WPM], Internet Research
  • Communication & Interpersonal: Professional Correspondence, Report Writing, Minute Taking, Active Listening, Stakeholder Engagement, Customer Service
  • Organizational & Management: Time Management, Prioritization, Multitasking, Problem-Solving, Attention to Detail, Confidentiality, and Initiative

References

Available upon request.

Awards

Recognized as Employee of the Month for outstanding administrative support in June 2024

Timeline

Office Administrator

Life Celebration Ministries
10.2014 - Current

Secretary/Receptionist

Agape Counselling and Training Services (ACTS)
01.2001 - 01.2010

Administrative Support

Regional Research Centre (ICRAF)
01.2000 - 01.2000

Grade III Secretarial Certificate - undefined

Christian Industrial Training Centre (CITC)

Certificate of TOT - counseling psychology

Agape Counselling Training Services

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RACHEL J ASHEPET EMORU