Racheal Mwaura

• Urban Care Solutions Limited is a start-up eCommerce company, that aims to be the technology leader building the modern home management platform.
• During my time at Urban Care Solutions Ltd, I would lead daily team meetings and delegate work daily to my colleagues.
• I was also responsible for conducting interviews, overseeing all the marketing for the company and its subsidiaries;
• Preparing merchandise for sales floor by pricing or tagging, assisting in on-boarding merchants and vendors, and data-entry and administration to name a few.
• Contact: Harrison Njeru - harrisonnjeru7@gmail.com

• ToGodIo Bakery & Kitchen is a baked goods business that was established during the COVID-19 pandemic.
• I was In charge of preparing baked goods for sale to customers, as well as creating recipes, ordering ingredients and coordinating baking schedules.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

• Contact: Racheal Mwaura - 0708256999

• CWSA provides child protection services, child and family care and community development services.
• During my time at CWSA, I was interning in the administration department at their head office in Johannesburg.

Below is a list of some of the tasks that I achieved:

• Sorted and organized files, spreadsheets and reports.
• Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
• Collaborated in a professional team to solve workflow issues.

• Contact: -Dr Benny Obayi bobayi@childwelfaresa.org.za

• During my internship at Serena Hotel, I interned in the Food and Beverage, Reception and Housekeeping departments.

Some of my responsibilities were as following:

• Checking in and Checking out Guests
• Answering calls from guests
• Steaming bedding and making rooms
• Preparing hot drinks and complimentary foods
• Contact: Hellen W. Muchiri - linkedin.com/in/hellen-muchiri-bb884674