Summary
Overview
Work History
Education
Skills
Interests
Personal Information
Timeline
Generic
Rabson Munialo Akonya

Rabson Munialo Akonya

BUSINESS MANAGER TEAM LEADER/HTD TRUCK DRIVER CLASS B,C,C1,CE/GROUND FLIGHT SERVICES/CLIENT MANAGEMENT/WAREHOUSE LOGISTICS /SUPPLY CHAIN MANAGEMENT/COMPUTER PROFICIENCY
Nairobi

Summary

Self-motivated, Collaborative, focuses and Enthusiastic professional with 10yrs work experience in Airport ground flight services, customer Service, luggage handling, Ramp services, Aviation Security, Terminal Services and Baggage and Passengers screening, TRUCK DRIVER Class CE, CCTV Control Room, Flight Ticketing and reservation, Aircraft Maintenance,BOOKKEEPING, I have had wide knowledge, expertise and practical experience in the following areas: Airport Operations, BHS system operator, Computer Operation, CCTV handling and Data parsing, Luggage processing, Screening, Technical skills, Client Management, Terminal Services and Luggage Handling with Knowledge on IATA Luggage handling operations and TRUCK DRIVER. As an effective Team Player and Good communicator, I am eager to work collaboratively with team members towards accomplishment of collaborative goals while deepening my expertise in this field. I am dedicated to enhance employee satisfaction and Business Success with Avid interest in Aviation and Aviation Safety. I am dynamic, Integrity Driven and acclaimed in all areas of my responsibility and ready to work in a challenging environment (Ready to relocate and work in EUROPE / GULF countries) in which my skills and potential are utilized to the maximum and duly appreciated.

Overview

16
16
years of professional experience
12146
12146
years of post-secondary education

Work History

Supervisor

Ramseay Ventures LTD
01.2023 - 05.2025
  • Supply Chain Management, finance recording, logistics, customer service, sales, sales reconciliation, and banking.
  • Heavy truck driver license class B, C, C1, CE.
  • Team Leader, promote and manage the business.
  • Take client orders, manage queries, and edit trips or hotel reservations for clients.
  • Protect the security and safety of the facility and personnel on-site.
  • Supply delivery.
  • Help clients in planning, choosing, and arranging their holiday.
  • Observe the security of the facility and persons during work hours.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Monitored CCTV cameras.

Team Leader

Fly540 Aviation Limited
10.2011 - 09.2022
  • Supply, Finance recording, Sales, sales reconciliation and banking, Logistics, supply chain management, Ground flight services, Aviation Security, Ramp Services, Terminal Services, Passenger/Luggage Screening, and Customer Service, Airport security, Team Leader, Customer service. Ticketing and reservation. DRIVER.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Built strong relationships with customers through a positive attitude and attentive responses.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Held weekly team meetings to inform team members about company news.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Student on Attachment

Uasin gishu County
04.2018 - 07.2018
  • Drive revenue collection.
  • Counted money in the drawers at the beginning and end of each shift.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Reconciled documentation against budget requirements and ledgers.
  • Maintained accurate records of customer accounts, payments, and payment plans.
  • Analyzed customer feedback to identify areas for improvement.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Ramp Agent

CMC-THE DAC GROUP AVIATION
09.2009 - 01.2010
  • Coordinated with ramp agents to verify that baggage was placed on the correct outgoing flight.
  • Coordinated ground crew activities to complete objectives on schedule.
  • Safely operated various types of equipment, such as conveyor belts, push-back tractors, and tugs.
  • Maintained, cleaned, and sanitized the interior of the aircraft.
  • Serviced aircraft lavatories by draining, rinsing, and disinfecting the tank system.
  • Answered a constant flow of customer calls with minimal wait times.
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 2 daily flights.

Education

Bachelor of Business Management - Banking and Finance

Mount Kenya University
Nairobi, Kenya
10-2020

Diploma in Business Management - Business Administration

Mount Kenya University
Nairobi Province, Kenya
04.2001 - 07.2016

Diploma in Aeronautical Engineering - Air Frames And Engines Option

Eldoret Aviation Training Institute
Eldoret, Kenya
03-2011

Secondary School Certificate - Kenya Certificate Of Secondary Education

Nyangori Boys High School
Kakamega, Kenya
12-2006

Primary School Certificate - Kenya Certificate of Primary Education

(Gichagi)Kinyanjui Road Primary School
Nairobi, Nairobi Province, Kenya
12-2002

Driving School Certificate(Driving License) - Driving Class B,C,C1,CE

Rocky Driving School
Nairobi, Kenya
01-2011

Certificate - Aviation Screener Certificate

Kenya Civil Aviation Authority
Nairobi, Nairobi Province, Kenya
01-2022

Certificate - Safety Management System Awareness

Skyward Express
Eldoret, Kenya
01-2019

Certificate - Aviation Security Awareness

Fly540 Aviation Limited
Nairobi, Kenya
01-2018

Certificate - Dangerous Goods Regulation Certificate

Fly540 Aviation Limited
Nairobi, Kenya
01-2018

Diploma in Warehouse Management And Logistics - Logistics And Supply Chain Management

Alison College
Galway, Ireland
05-2025

First Aid Training - First Aid

Alison College
Online Course
04.2001 -

Certificate - Airfares And Ticketing

Eldoret Tourism And Profesional College
Eldoret
04.2001 -

Certificate - Computer Literacy

Global Computers Training College
Eldoret, Kenya
04.2001 -

Skills

  • Warehouse logistics and Supply Chain Management
  • Technical proficiency,Cctv Operator
  • Heavy Truck Driver Class B,C,C1,CE
  • Ground Flight Services and Aviation safety conscious
  • Aviation Security Screener
  • Ramp Services,Terminal Service,Flight Ticketing
  • Customer service
  • Customer Service,Passenger/Baggage screening
  • Team Leadership,Operations Management,Staff Management
  • Aircraft / Airport Knowledge /Aircraft technician
  • Basic knowledge of IATA requirement related to luggage handling operations
  • Collaborative,Strategic Planning,

Interests

-Mr Henry Choge MANAGER PROJECT ACCOUNTS AT KENYA ELECTRIFICATION TRANSMISSION COLTD(Ketraco) PO BOX 34942-00100 Nairobi,Kenya Phone:254722791184 Email: hchoge@ketracocoke

-Mr Donald Smith CEO Fly540 Aviation Limited PO BOX 10293-00100 Nairobi,Kenya Phone:254701660499 Email: donsmith@fly540com

-MrPeter Wafula Airport Manager Kenya Airports Authority Kisumu/Airport PO BOX:2323-30100 Phone: 254722656206 Email: peterwafula@kaagoke

-MrsMary Atieno Director Ramseay Ventures Limited PO BOX 33534-30100 Eldoret/Kenya Phone: 254736598278

-MrASIRA WYCLIFFE KENYA AIRPORTS AUTHORITY Head of Security PO BOX 2323-30100 Nairobi,Kenya Phone:254713102781 Email: asirawycliffe@kaagoke

Personal Information

Passport Number: AK0612183


HOBBIES

-Football Sporting

-Photography

-Traveling

-Volunteering in Environment conservation, Visiting and Helping the homeless

Timeline

Supervisor

Ramseay Ventures LTD
01.2023 - 05.2025

Student on Attachment

Uasin gishu County
04.2018 - 07.2018

Team Leader

Fly540 Aviation Limited
10.2011 - 09.2022

Ramp Agent

CMC-THE DAC GROUP AVIATION
09.2009 - 01.2010

Diploma in Business Management - Business Administration

Mount Kenya University
04.2001 - 07.2016

First Aid Training - First Aid

Alison College
04.2001 -

Certificate - Airfares And Ticketing

Eldoret Tourism And Profesional College
04.2001 -

Certificate - Computer Literacy

Global Computers Training College
04.2001 -

Bachelor of Business Management - Banking and Finance

Mount Kenya University

Diploma in Aeronautical Engineering - Air Frames And Engines Option

Eldoret Aviation Training Institute

Secondary School Certificate - Kenya Certificate Of Secondary Education

Nyangori Boys High School

Primary School Certificate - Kenya Certificate of Primary Education

(Gichagi)Kinyanjui Road Primary School

Driving School Certificate(Driving License) - Driving Class B,C,C1,CE

Rocky Driving School

Certificate - Aviation Screener Certificate

Kenya Civil Aviation Authority

Certificate - Safety Management System Awareness

Skyward Express

Certificate - Aviation Security Awareness

Fly540 Aviation Limited

Certificate - Dangerous Goods Regulation Certificate

Fly540 Aviation Limited

Diploma in Warehouse Management And Logistics - Logistics And Supply Chain Management

Alison College
Rabson Munialo AkonyaBUSINESS MANAGER TEAM LEADER/HTD TRUCK DRIVER CLASS B,C,C1,CE/GROUND FLIGHT SERVICES/CLIENT MANAGEMENT/WAREHOUSE LOGISTICS /SUPPLY CHAIN MANAGEMENT/COMPUTER PROFICIENCY