QUENTIN MICHAEL ODONGO
Senior Software Quality Engineer
Nairobi
Summary
Senior QA Engineer with over 5 years of experience at KOKO Networks, progressing from IT Support to leading Quality Assurance strategies. Expert in the full software testing lifecycle (STLC), specializing in Test Automation (Python, Robot Framework), Performance Testing (JMeter, Gatling), and API Testing (Postman). Combines deep domain knowledge of IoT/Hardware integration with First-Class academic credentials. Proven leader in Agile environments, acting as a Scrum Master and Release Manager to ensure the delivery of high-quality software solutions.
Overview
9
9
years of professional experience
3
3
Certifications
1
1
Language
Work History
Senior Engineer, Software Quality
KOKO Networks
Nairobi, Nairobi Province
08.2023 - Current
- Leadership & Strategy: Provide training and mentorship to junior team members, improving team velocity by 40%.
- Automation Architecture: Designed and developed robust automation scripts using Robot Python Framework and Postman, reducing manual regression effort by 30%.
- Release Management: Spearheaded the release process for KOKO’s fuel network platform, ensuring zero critical bugs in production for 10 consecutive releases.
- Quality Governance: Defined and reviewed quality standards and testing processes; tracked quality metrics (defect densities) to identify high-risk areas.
- Collaboration: Liaised with developers and product managers to translate "Jobs To Be Done" (JTBD) into comprehensive test plans.
- Scrum Master: Facilitated Agile ceremonies, removed blockers, and ensured timely delivery of sprint goals.
Software Quality Engineer
KOKO Networks
Nairobi, Nairobi Province
08.2020 - 07.2023
- Automation Implementation: Developed and executed automation scripts for API and UI testing using Postman and Robot Framework, ensuring early detection of defects.
- Manual & Regression Testing: Performed thorough manual testing of Web and Mobile applications; conducted regression testing to ensure bug fixes did not introduce new issues.
- Defect Lifecycle: Identified, documented, and tracked bugs through to closure using JIRA, ensuring clear communication with developers.
- Documentation: Created detailed test plans and test cases based on technical design documents and system requirements.
- Performance Testing: utilized JMeter to simulate load conditions and identify performance bottlenecks.
Production Engineer
KOKO Networks
Nairobi, Nairobi Province
08.2019 - 07.2020
- IoT Support: Led technical support for the KOKO Radio Pilot Phase; analyzed radio statistics to recommend improvements for network stability.
- Hardware/Software Integration: Provided technical lead support during the rollout of KOKOpoints, troubleshooting both hardware and software issues.
- System Monitoring: Monitored software platforms and scheduled content distribution for KOKO Radio.
ICT Support Technician
KOKO Radio
06.2019 - 08.2019
- Helpdesk Operations: Resolved network and system errors, responding to queries via helpdesk and chat.
- System Maintenance: Maintained KOKO Radio software platforms and updated documentation.
- Process Improvement: Instituted IT protocols for cross-departmental use and analyzed common complaints to generate improvement reports.
ICT Intern
KOKO Radio
02.2019 - 06.2019
- Network Administration: Configured and maintained distributed network environments (UniFi security gateways, switches, WAPs).
- Asset Management: Managed IT asset inventory and implemented a preventive maintenance schedule.
- Technical Support: Provided remote and on-site support using TeamViewer and AnyDesk; installed Linux/Windows patches and anti-virus updates.
ICT Support Technician
Bahama’s Bar and Restaurant
Nairobi, Nairobi Province
04.2018 - 12.2018
- Managed Point-of-Sale (POS) system setup and trained staff on usage.
ICT Support Intern
Kenya Wildlife Service
Nairobi, Nairobi Province
09.2016 - 12.2016
- Assisted in network setup, systems assembly, and ICT helpdesk support.
Education
Bachelor of Business Information Technology - First Class Honors
Jomo Kenyatta University of Agriculture And Technology (JKUAT)
Juja, 1301.2018
Skills
Certification
Certified Tester Foundation Level (CTFL) – ISTQB | 2023
Timeline
Senior Engineer, Software Quality
KOKO Networks
08.2023 - Current
Software Quality Engineer
KOKO Networks
08.2020 - 07.2023
Production Engineer
KOKO Networks
08.2019 - 07.2020
ICT Support Technician
KOKO Radio
06.2019 - 08.2019
ICT Intern
KOKO Radio
02.2019 - 06.2019
ICT Support Technician
Bahama’s Bar and Restaurant
04.2018 - 12.2018
ICT Support Intern
Kenya Wildlife Service
09.2016 - 12.2016
Bachelor of Business Information Technology - First Class Honors
Jomo Kenyatta University of Agriculture And Technology (JKUAT)