Summary
Overview
Work History
Education
Skills
Languages
Timeline
Queenwyne Ngwenya

Queenwyne Ngwenya

Nairobi

Summary

Dynamic sales professional with a proven track record at Tiffy Collection, excelling in customer relationship building and consistently surpassing sales targets. Skilled in cash handling and transaction accuracy, I leverage excellent communication and adaptability to enhance customer experiences and drive revenue growth.

Overview

4
4
years of professional experience

Work History

Sales Agent

Tiffy Collection
05.2024 - 04.2025
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Processed cash and card payments quickly and accurately.

Sales Agent

Sonia Beauty and Cosmetic Shop
03.2023 - 04.2024
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Maintained a clean, well-stocked, and visually appealing product display area.
  • Handled cash and digital transactions accurately and efficiently
  • Managed inventory, restocked shelves, and assisted with monthly stocktaking

Mpesa Agent

Inside Media Services
09.2021 - 12.2022
  • Handled daily cash and mobile money transactions securely and accurately.
  • .Assisted customers with deposits, withdrawals, airtime purchases, and bill payments.
  • Maintained accurate transaction records and balanced cash daily.
  • Promoted M-Pesa services to increase daily transaction volumes.

Education

K. C. S. E Certificate - Subjects: Mathematics, Physics, Chemistry

Our Lady Consolata Mugoiri Girl's High School, Muranga

Bachelor Of Computer Science - Computer Science

Kibo School of Technology, New York

Skills

  • Excellent Communication Skills
  • Time Management
  • Adaptability
  • Teamwork
  • Building rapport

Languages

English
Upper intermediate (B2)

Work Type

Full Time

Work Location

On-Site

Timeline

Sales Agent - Tiffy Collection
05.2024 - 04.2025
Sales Agent - Sonia Beauty and Cosmetic Shop
03.2023 - 04.2024
Mpesa Agent - Inside Media Services
09.2021 - 12.2022
Our Lady Consolata Mugoiri Girl's High School - K. C. S. E Certificate, Subjects: Mathematics, Physics, Chemistry
Kibo School of Technology - Bachelor Of Computer Science, Computer Science

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Queenwyne Ngwenya