Purity Muthoni Githinji

• Performed customized massage and body treatments aligned with guest preferences and treatment plans.
• Conducted thorough consultations to assess concerns, contraindications, and service suitability.
• Maintained treatment rooms, linens, and equipment to support smooth spa operations.
• Followed sanitation protocols for tools, surfaces, and guest-contact areas.
• Provide professional waxing, facial, nail and other beauty treatments.
• Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
• Conducted thorough consultations with clients to determine specific needs and recommend appropriate therapies.
• Grew sales with great work ethic, individualized beauty care plans and positive attitude.
• Created marketing advertisements to increase awareness of services and boost sales.

• Assisted therapists with guest consultations and tailored massage preparations.
• Maintained treatment room cleanliness, hygiene, and spa presentation standards.
• Prepared oils, linens, and equipment for scheduled wellness therapies.
• Supported guests with courteous reception, appointments, and service coordination.
• Enhanced client satisfaction by providing customized massage techniques tailored to individual needs.
• Pursued professional development opportunities that expanded practical knowledge of various massage techniques and modalities.

• Supported community health outreaches and delivered health education on hygiene, sanitation, and disease prevention.
• Collected and compiled public health data for surveillance reports and routine departmental records.
• Assisted environmental health teams with sanitation inspections and follow-up on identified compliance gaps.
• Monitored disease trends and escalated unusual cases to supervising public health officers.

• Consulted customers on skincare and makeup selections, matching products to needs and preferences.
• Maintained organized displays, ensuring shelves reflected current promotions and brand standards.
• Restocked merchandise, monitored inventory levels, and flagged low-stock items for replenishment.
• Resolved customer concerns professionally, supporting positive service experiences and store loyalty.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Boosted sales by consistently engaging with customers and addressing their needs effectively.
• Provided exceptional customer service, resulting in numerous positive reviews and referrals.
• Provided product benefits and advantages and discussed pricing with interested parties.
• Networked within community to build and nurture successful relationships with new and long-term customers.
• Exceeded monthly targets by diligently following up on leads and closing deals promptly.
• Informed customers of promotions to increase sales productivity and volume.

NITA certified

NITA certified