Purity Njeri Wambui
Accountant/ Economist
Kerugoya, Kirinyaga District
Summary
Professional in customer service with strong track record of enhancing customer experiences through effective communication and problem-solving. Skilled in managing customer interactions, addressing concerns, and fostering loyalty. Known for collaborative teamwork and consistent delivery of results in dynamic environments. Adaptable and reliable, with focus on empathy and efficiency.
Professional in internal auditing with thorough understanding of financial regulations and compliance standards. Proven track record of supporting audit activities and enhancing internal controls. Known for collaborative efforts and adaptability in dynamic team settings. Skilled in risk assessment and documentation.
Experienced with planning and coordinating project activities. Utilizes analytical skills to support data-driven decision-making and enhance project outcomes. Strong understanding of organizational strategies and team collaboration, ensuring successful project execution.
Overview
1
1
year of professional experience
1
1
Language
Work History
Customer Experience Advocate Intern
AUTOMOBILE ASSOCIATION OF KENYA
- Responded to customer enquiries through email, phone and chat
- Provided detailed information about products or services.
- Updating customer records, processing orders and handling billing issues.
Planning monitoring and evaluation Attachee
Kenya Pipeline Company
- Data collection, analysis and presentation
- Developed database for company's operations
- Preparation and review of company's Strategic Corporate Plan
Internal Audit Assistant
ICT Authority
03.2025 - Current
- Participated in professional development opportunities including relevant industry conferences and workshops, staying up-to-date on best practices within the field of internal auditing.
- Conducted thorough reviews of financial statements, identifying discrepancies and recommending corrective actions.
- Supported the implementation of more effective audit procedures, leading to improved internal controls.
- Continuously expanded knowledge of industry regulations and standards, allowing for more comprehensive risk assessments and informed decision-making during audits.
Education
Financial Economics
Moi University
01.2023
K.C.S.E
Starehe Girls Center
01.2015
K.C.P.E
St Michael Boarding Primary School
01.2011
Skills
Excellent customer service
Timeline
Internal Audit Assistant
ICT Authority
03.2025 - Current
Customer Experience Advocate Intern
AUTOMOBILE ASSOCIATION OF KENYA
Planning monitoring and evaluation Attachee
Kenya Pipeline Company
K.C.S.E
Starehe Girls Center
K.C.P.E
St Michael Boarding Primary School
Financial Economics
Moi University