PURIFAN VUYIGI

• My job requires me to act as an open channel of communication and information between the management and our guests
• Handled assignments independently with good judgement and critical thinking skills.
• Increased customer retention rates through exceptional communication skills and problem-solving abilities.
• Managed conference room schedules to ensure efficient use of space for meetings and other events.
• Helped maintain office security by monitoring visitor access and issuing badges as needed.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Monitored and screened visitors to verify accessibility to inter-office personnel.
• Managed multiple tasks and met time-sensitive deadlines.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Reduced incoming call response time by implementing an effective call routing system.
• Confirmed appointments, communicated with clients, and updated client records.
• Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

• I handled employee payrolls and solved conflicts, created work schedules and uniform rosters
• I acted as a medium of communication between the management and the workers
• I also handled front office duties such as receiving and making phone calls and communicating with clients who come directly to the reception desk.
• Assisted customers with returns, refunds and resolving transaction issues.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
• Performed cash, card and check transactions to complete customer purchases.
• Processed refunds and exchanges in accordance with company policy.
• Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• My job functions involved attending disciplinary hearings, attending CSR activities with the employees, issuing meal vouchers to employees who work double shifts and issuing overtime to those who work extra hours, issuing gate passes, Uploading attendance lists and filling them online and Issuing pay slips
• Generating and issuing warning letters, caution letters, show causes and work shift letters for the employees with the HR manager's approval.
• Enhanced team collaboration by participating in group projects and sharing innovative ideas.
• Frequently inspected production area to verify proper equipment operation.
• Developed and managed organized, orderly student databases and tracking systems.
• Demonstrated commitment to personal growth by seeking out constructive feedback from supervisors regularly, implementing improvements accordingly.
• Maintained database systems to track and analyze operational data.
• Created and managed project plans, timelines and budgets.
• Collected, arranged, and input information into database system.
• Gained proficiency in industry-specific software tools by completing hands-on training sessions.
• Participated in mentoring programs for continued professional growth and skill development opportunities.
• Cultivated interpersonal skills by building positive relationships with others.

• Arranging office files and keeping cabinets clean
• Generated pay slips for the employees
• Received job application letters, presented shortlisted ones to the panelists and communicated interview dates to the successful applicants
• Issued appraisals and warning letters to the employees
• Conducted grievance meetings in the absence of the HR manager.
• Enhanced team collaboration by participating in group projects and sharing innovative ideas.
• Demonstrated commitment to personal growth by seeking out constructive feedback from supervisors regularly, implementing improvements accordingly.
• Created and managed project plans, timelines and budgets.
• Collected, arranged, and input information into database system.
• Worked in various departments to gain hands-on experience.
• Boosted organizational efficiency with effective time management strategies, ensuring timely completion of assignments.
• Supported project teams with thorough research, contributing valuable insights that informed decision-making processes.
• Assisted faculty members with data collection for potential academic publications.

Duration: 01/23/20 to 12/09/22