PIUS ONETSWE
Nairobi
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
Facility Hygiene Team Leader
NAS Servair Nairobi Airport
03.2019 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Keeping an inventory of office supplies and ordering new materials as needed.
- Maintaining files.
- Answering phone calls.
- Managed daily data entry and kept clerical information accurate and up Maintain confidential filing system, categories and maintain manuals, sensitive correspondence, and other source material.-to-date.
- Provide necessary administrative backup support, schedule appointments, meetings and coordinate all related arrangements.
- Maintain a register of files that have been requested by staff and attempt to retrieve them within stipulated time period, in order to maintain up to date records.
- Assist in general office duties, achieving timely and proper distribution of mail/documents as directed
- Respond to complaints and request for information. Assist and explain procedures and policies in response to inquiries within the area.
- Coordinate prompt collection of office supplies and stationeries. Ensure proper maintenance of all office equipment.
Quality Assurance Assistant
NAS SERVAIR CATERING COMPANY NAIROBI AIRPORT.
02.2016 - 06.2018
- Ensure timely and regular collection and filling of HACCP records.
- Assist in collecting valuable records and data during investigation into an alleged customer complain.
- Conduct verification and validation of sanitization and food safety procedures.
- Follow and verify established set quality standards.
- Assist in internal and external supplier audit.
- Assist in collection of valuable records and data during investigation into an alleged customer complaint, collection of VR (Voyage Report) samples and communicating to respective internal or external customers.
Education
Associate of Science - Food Sciences And Technology
NAIROBI AVIATION COLLEGE
Nairobi Kenya11.2015
Skills
- Communications
- Team bonding
- Customer service
- First Aid/CPR
- Problem resolution
Timeline
Facility Hygiene Team Leader
NAS Servair Nairobi Airport
03.2019 - Current
Quality Assurance Assistant
NAS SERVAIR CATERING COMPANY NAIROBI AIRPORT.
02.2016 - 06.2018
Associate of Science - Food Sciences And Technology
NAIROBI AVIATION COLLEGE
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