Phyllis Ndirangu
Summary
Dynamic administrative professional with a proven track record at Fellowship of Christian Unions, excelling in client support and training. Skilled in financial account reconciliation and accurate data entry, I enhance team productivity and foster collaboration, ensuring seamless operations and a positive work environment. Dedicated team player committed to excellence.
Overview
6
6
years of professional experience
Work History
Administrative assistant
Fellowship of Christian Unions
08.2024 - Current
- Company Overview: FOCUS Kenya
- FOCUS Kenya
- Promoting a positive work environment through effective communication skills.
- Assisting in onboarding of new staff, providing training materials and coordinating orientation schedules to ensure a smooth integration into the team.
- Maintaining confidentiality of sensitive information, adhering strictly to data protection regulations as per the standards of the organization.
- Boosting team productivity by ensuring timely responses to inquiries.
- Facilitating collaboration within team by organizing regular meetings and resource mobilization progress.
- Ensuring timely disbursement of finances to staff and providing updated and accurate accounting documents of their expenses.
Youth Development Program Intern
Fellowship of Christian Unions
08.2023 - 07.2024
- Planned and facilitated leadership trainings.
- Mentored young individuals, providing guidance and support in their personal and spiritual development.
- Implemented effective fundraising initiatives to support the financial needs of the youth ministry program.
Sales Agent
Atam Limited
09.2020 - 01.2021
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of natural coffee to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Receptionist
Classic Guest House
02.2020 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and made necessary reservations as requested by the clients.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
Enumerator
Kenya National Bureau of Statistics
08.2019 - 09.2019
- Company Overview: KNBS
- KNBS
- Increased efficiency in data entry by accurately inputting collected information into the designated database system.
- Traveled door-to-door in assigned communities and requested participation in census interview, clearly explaining process and purpose.
- Executed follow up visits to houses to resolve survey issues or obtain additional information, expressing appreciation for participation and regret for inconvenience.
- Maintained confidentiality of respondent information by adhering to strict privacy protocols during data collection.
Education
Degree - Mathematics & Physics
05.2023
Computer Packages - computer applications
Bright Touch College
12.2017
Skills
- Proficient in MS Office
- Client support
- Accurate data entry
- Administrative support
- Training and coaching
- Financial account reconciliation
- Proficient in spoken communication
- Dedicated team player
Languages
English
Swahili
Attributes
- Excellent Communication Skills (Spoken & Written)
- Attentive to Detail
- Self Driven
- Excellent Time Management
- Ability to work in all environments with less supervision
- Ability to work under pressure
Hobbies and Interests
- Cooking
- Travelling
- Singing
- Learning New Skills
Timeline
Administrative assistant
Fellowship of Christian Unions
08.2024 - Current
Youth Development Program Intern
Fellowship of Christian Unions
08.2023 - 07.2024
Sales Agent
Atam Limited
09.2020 - 01.2021
Receptionist
Classic Guest House
02.2020 - 03.2020
Enumerator
Kenya National Bureau of Statistics
08.2019 - 09.2019
Degree - Mathematics & Physics
Computer Packages - computer applications
Bright Touch College
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