Phoebe Ntawuasa
veterinary
Nairobi, Nairobi Province,Rift Valley
Work Preference
Summary
Dynamic intern at Ken Veg with a proven track record in problem-solving and teamwork. Enhanced customer service by optimizing processes and creating a collaborative environment. Spearheaded the development of a user-friendly product feature, boosting user satisfaction by 20%. Adept at community engagement and volunteer coordination, ensuring effective project execution and positive outcomes.
Energetic Volunteer offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Intern
Ken Veg
04.2025 - 08.2025
- Analyzed problems and worked with teams to develop solutions.
- Explored new technologies and approaches to streamline processes.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported customer service improvements with detailed feedback analysis.
- Contributed to positive work environment by actively participating in team-building activities.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Enhanced team productivity by assisting with organization of project documentation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Facilitated knowledge sharing by creating internal wiki for project guidelines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Education
Associate of Applied Science - Diploma in Agriculture Extension
Kabete National Polytechnic
Nairobi12-2026
Skills
- Positive attitude
- Problem-solving
- Time management
- Teamwork and collaboration
- Leadership qualities
- Team collaboration
- Adaptability and dependability
- Answering phones
- Recordkeeping and confidentiality
- Volunteer coordination
- Volunteer recruitment
- Recordkeeping
- Community outreach
- Community engagement
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
- English
- Kiswahili
- Masaai
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Swahili
Upper intermediate (B2)
Interests
Dancing
Timeline
Intern
Ken Veg
04.2025 - 08.2025
Volunteer
Associate of Applied Science - Diploma in Agriculture Extension
Kabete National Polytechnic