Timeline
Work History
Overview
Education
Skills
OfficeManager
Phina Njeru

Phina Njeru

Market Research and Insights Executive
Nairobi ,Nairobi

Timeline

member, executive secretariat

Kasi Afrique
12.2023 - Current

Market Research and Insights Executive

Newmark Group Limited
08.2022 - Current

Market Research Intern

National Research Bureau
06.2021 - 11.2021

Associate of Science - Economics

Machakos University
05.2017 - 04.2022

Work History

Market Research and Insights Executive

Newmark Group Limited
Nairobi, Kenya
08.2022 - Current

At Newmark Group Limited, I collect, Analyze, and present data in a simple way to ensure all our clients make informed decisions. I work closely with Senior Account Executives and project managers to support our Strategic Communications Initiatives.

Additionally, I utilize various secondary research sources to gather information on market conditions, competitor analysis, and industry trends. I am proficient in Data collection and analysis, Competitor Analysis, program development and management and Report and Proposal Writing.

I also co-lead and coordinate weekly mentorship sessions for all associates within the company. These sessions are a unique initiative by Newmark Group to allow for a smooth onboarding process and ensure all our associates are well-rounded individuals. Taking charge of reaching out to mentors and scheduling engaging classes, I contribute to the growth and development of our talented team.

  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

member, executive secretariat

Kasi Afrique
Nairobi, Kenya
12.2023 - Current
  • Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
  • Achieved company growth by implementing strategic marketing plans and business development initiatives.
  • Identified trends and assessed opportunities to improve processes and execution.
  • Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
  • Conducted comprehensive market research to guide development of highly successful new service offering.
  • Enhanced operational efficiency by streamlining workflow processes across multiple departments.
  • Elevated customer service standards by introducing new training programs for front-line staff.

Market Research Intern

National Research Bureau
Machakos, Kenya
06.2021 - 11.2021
  • Collected and analyzed consumer data for better-targeted marketing campaigns, increasing customer engagement.
  • Fostered strong professional relationships with colleagues and supervisors, contributing to intern success and potential for future opportunities.
  • Assisted in creating and distributing surveys to gather valuable feedback from customers, improving product offerings.
  • Completed research, compiled data, and assisted in timely reporting.
  • Conducted focus groups for qualitative data collection, leading to a deeper understanding of customer preferences and motivations.
  • Maintained a well-organized database of research findings for easy retrieval when needed, streamlining team efficiency.
  • Collaborated with cross-functional teams to ensure alignment of market insights with overall business goals.
  • Prepared detailed reports and presentations to share research results with senior management, informing strategic decisions.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Education

Associate of Science - Economics

Machakos University
Machakos
05.2017 - 04.2022

Skills

  • Report Writing
  • PowerPoint Presentations
  • Time Management
  • Client Satisfaction
  • Customer Relations and Communications
  • Research and Analytical Skills
  • Google Docs
  • Account Management
  • Needs Assessment
  • Budget Development
  • Business Development and Planning
  • Service Coordination
  • Verbal and Written Communication
  • Strong Presentation Skills
  • Marketing Strategy Implementation
  • Client Relationship-Building
  • Executive Leadership
  • Account Oversight
  • Interpersonal Skills
  • Research and Analysis
  • Proposal Generation
  • Information Updates
Phina NjeruMarket Research and Insights Executive