Philomena Ng'ang'a
Secretariat
Nairobi
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Freelance Writer position. Ready to help team achieve company goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Packaging and Record Keeping
Daima Factory
Nairobi
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Gained extensive knowledge in data entry, analysis and reporting.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
- Proven ability to develop and implement creative solutions to complex problems.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Applied effective time management techniques to meet tight deadlines.
- Proven ability to learn quickly and adapt to new situations.
Freelance Writer
Luminous Writers
Nairobi
2023.05 - Current
- Completed thorough research into assigned topics.
- Brainstormed ideas to create useful content for clients.
- Collaborated with team members on topic ideation to determine key buyer personas and goals.
- Edited and proofread drafts of articles and other documents.
- Researched and wrote news stories, articles and reviews for online publications.
- Promoted and marketed works through social media platforms.
- Managed competing deadlines with efficiency.
- Composed original written material for various types of publications and submitted for approval by supervisor, editor or publisher.
Secretarial Assistant
Osom Networks Limited
Garissa
2014.10 - 2018.05
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Executed record filing system to improve document organization and management.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Managed relational database to store information for reference, reporting, and analysis.
- Leveraged accounting software to manage expenses and keep track of finances.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened visitors and issued badges to maintain safety and security.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Maintained daily report documents, memos and invoices.
- Composed inter-office correspondence and provided product and service information to customers.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
- Created and updated records and files to maintain document compliance.
Typer,online Services
Cyber Cafe
Garissa
2012.06 - 2014.02
- Received, sorted and distributed incoming mail in assigned mail boxes.
- Composed and processed routine e-mail correspondence.
- Managed office supplies by conducting daily inventory counts and maintaining coffee, drinks and snacks in office.
Education
High School Diploma -
Nguthuru Secondary School
Murang'a,Kenya 2008.02 - 2011.11
Kenya Certificate of Primary Education - Basic Subjects
Kariko Primary School
Murang'a,Kenya 1999.01 - 2007.12
Skills
Filing and bookkeeping
File and records management
Recordkeeping
Recordkeeping and documentation
Paper and electronic recordkeeping
Documentation and recordkeeping
Filing and recordkeeping
Recordkeeping and maintenance
Certification
Computer Packages Certificate
Timeline
Freelance Writer
Luminous Writers
2023.05 - Current
Secretarial Assistant
Osom Networks Limited
2014.10 - 2018.05
Typer,online Services
Cyber Cafe
2012.06 - 2014.02
Computer Packages Certificate
2012-02
High School Diploma -
Nguthuru Secondary School
2008.02 - 2011.11
Kenya Certificate of Primary Education - Basic Subjects
Kariko Primary School
1999.01 - 2007.12
Packaging and Record Keeping
Daima Factory