Philis Amima Maabu

I have over eleven year's active experience in the hotel industry, from waitressing to currently being a banqueting and restaurant senior supervisor. My experiences include; To supervise all types of functions, and coordinate activities, set-ups, food presentation, serving and cleanup with focus in details, quality and customer service on a daily basis. Scheduling reservations, planning and ensuring the events run without mishaps, checking that all bills are settled, briefing the staff, consulting with banquets sales directors and the head chefs. I want to provide my knowledge of business growth; budget control and personal development as well as learning and gaining more improvement while working with you to help ensure overall success of your company.

Results-driven professional with proven track record in supervising and optimizing team performance. Skilled in operational management and process improvement, consistently delivering high-quality outcomes. Known for strong leadership and adaptability in dynamic environments.

Senior Supervisor skilled in functions and banqueting and managing complex projects with general oversight. Effectively communicates within and outside function to gain cooperation on operational processes, practices and procedures. Documented leadership success in making moderate to substantial improvements to enhance staff training and productivity and achieve goals.

Energetic and resourceful with proven ability to lead teams and ensure operational efficiency. In-depth understanding of workflow management and team coordination, coupled with expertise in conflict resolution and performance tracking. Committed to driving organizational success and fostering collaborative work environment.

Experienced with team leadership, delivering operational efficiency and project success. Utilizes strategic planning to drive productivity and process improvements. Track record of effective communication and conflict resolution.

Knowledgeable upcoming food and beverage manager with solid background in leading teams to achieve operational excellence. Successfully managed large-scale projects and streamlined processes to enhance productivity. Demonstrated expertise in conflict resolution and strategic planning.

Transitioning from fast-paced, team-oriented environment with solid foundation in leadership and operational management. Extensive experience in optimizing workflows and enhancing team productivity. Seeking to leverage these skills in new field to drive success and innovation.

Professional leader with strong emphasis on team collaboration and results-driven management. Adept at overseeing operations, optimizing processes, and ensuring adherence to high standards. Reliable and adaptable, skilled in conflict resolution, strategic planning, and fostering productive work environment. Enthusiastic about driving performance and contributing to organizational success.

Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

• Refresher Training on Banqueting and Events Supervision, Kenya Utalii College, 04/01/23 - 05/31/23
• HACCP Online Training, 01/01/23 - 03/31/23
• First Aid Training at Work Course, Nairobi Safari Club, 09/01/22

• Achieved minimal to zero guest complaints
• Attracted great sales because of my excellent customer service to guests
• Able to run a department by myself when my senior is away
• Mentored several waiters and waitresses who end up getting recognized and promoted
• Valued by my employers because of sharing ideas and solving problems
• Achieved excellent working relationship with my colleagues

• Socializing
• Football
• Swimming
• Reading
• Travelling
• Community Work