PETER CALVINS
FLIGHT OPERATIONS OFFICER
Nairobi
Summary
Proactive Hospitality Worker with a strong focus on cleanliness and laundry services, demonstrating expertise in daily operations and logistics coordination. Skilled in maintaining high standards of cleanliness, handling laundry processes, and ensuring timely service delivery. Proven ability to manage inventory, adhere to budgets, and support operational efficiency. Known for excellent attention to detail and commitment to creating a welcoming environment for guests. Capable of resolving issues promptly and maintaining high levels of customer satisfaction through effective communication and dedicated service.
Overview
15
15
years of professional experience
Work History
Cleaner
Blue Springs Hotel
01.2019 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Laundry Attendant
Hilton Hotels & Resorts
09.2009 - 12.2018
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
Education
Plant Operator Certificate
Ministry of Transport And Infrastructure
Nairobi, Nairobi Province, Kenya01.2006
High School Diploma -
Shauri Moyo High School
Nairobi, Nairobi Province, Kenya11.2002
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Time management
- Team collaboration
- Reliability and punctuality
- Interior and exterior cleaning
- Workplace cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
- Laundry equipment operation
- Detergent and additive knowledge
Accomplishments
- Improved Efficiency: Reduced laundry turnaround time by 20% while maintaining high-quality standards.
- Inventory Control: Streamlined inventory system, cutting supply costs by 15% annually.
- Customer Satisfaction: Increased guest satisfaction by 10% through exceptional cleanliness and prompt laundry services.
- Team Training: Trained new staff, improving team performance and reducing errors by 30%.
- Operational Productivity: Optimized laundry workflow, boosting productivity and reducing processing time.
Languages
English
Advanced (C1)
Swahili
Bilingual or Proficient (C2)
Timeline
Cleaner
Blue Springs Hotel
01.2019 - Current
Laundry Attendant
Hilton Hotels & Resorts
09.2009 - 12.2018
Plant Operator Certificate
Ministry of Transport And Infrastructure
High School Diploma -
Shauri Moyo High School
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