Microsoft Dynamics 365 Developer
Bitsnetwork
07.2024 - Current
Philip Ndiwa
Information Technology
Nairobi,30
Timeline
Intern
Ministry Of Education
02.2023 - 02.2024
Bachelor of Science - Information Technology
Jaramogi Oginga Odinga University of Science And Technology
09.2016 - 04.2022
Work History
Microsoft Dynamics 365 Developer
Bitsnetwork
07.2024 - Current
- Developed custom workflows in Microsoft Dynamics 365 to streamline business processes.
- Assisted in data migration and integration tasks within Dynamics 365 environment.
- Troubleshot and resolved technical issues related to Dynamics 365 applications.
- Collaborated with cross-functional teams to gather requirements for system enhancements.
- Supported long-term client satisfaction by providing ongoing technical support and system updates.
- Resolved critical issues promptly, maintaining high levels of system availability and minimizing downtime.
- Enhanced system performance by optimizing Microsoft Dynamics 365 customizations and configurations.
- Enabled secure access to information by implementing role-based security measures within Dynamics 365.
- Collaborated with cross-functional teams, ensuring efficient project delivery and alignment with business requirements.
- Developed user-friendly interfaces with tailored dashboards, boosting employee productivity.
- Streamlined business processes by automating workflows within Dynamics 365.
- Re-engineered existing computer systems to promote ease-of-use and improve system security.
- Assisted in data migration efforts, ensuring accurate and consistent data transfer between legacy systems and Dynamics 365.
- Supported end-users by providing guidance on best practices within the system.
Intern
Ministry Of Education
02.2023 - 02.2024
- Assisted in developing educational resources for diverse learning environments.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Maintained database systems to track and analyze operational data.
- Installed, troubleshooted, and maintained digital learning devices (tablets and laptops) and related IT infrastructure in schools.
- Supported teachers in integrating ICT into teaching, learning, and assessment.
- Trained primary school teachers to use ICT tools and digital content in the classroom.
- Supported the creation and organization of e-learning content in line with the curriculum.
- Assisted with internet connectivity and ensuring ICT resources are used securely.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Education
Bachelor of Science - Information Technology
Jaramogi Oginga Odinga University of Science And Technology
Siaya Kenya 09.2016 - 04.2022
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organizational skills
- Adaptability and flexibility
Summary
Experienced with Microsoft Dynamics 365 Business Central development, specializing in creating and deploying scalable solutions. Utilizes advanced customization and integration techniques to optimize business operations. Knowledge of team collaboration and agile methodologies to deliver high-quality results.