Philip Mugo
Food Technologist, Miller
Nairobi
Summary
20+ years of experience in food manufacturing management. Experienced Leader who understands how to motivate, plan, track and achieve operational goals. Possesses seasoned abilities with identifiable and tested operational methods while facilitating an environment that fosters shared growth, opportunity and success. I have achieved my success through shared knowledge, development motivation, and training. I develop and execute action plans that drive overall operational efficiency while reducing costs.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Head of Operations
Capwell Industries Limited
Thika
03.2019 - Current
- Lead and direct Operation's function made of the following departments: Flour Mills, Grains, Quality Assurance, Maintenance, Kaizen Office, FG Warehousing, Outbound Logistics and Research & Development.
- Direct Operations function to align key processes with strategic goals and objectives of organization.
- Research, review and recommend equipment, materials and supplies to prepare and maintain operational expenses within approved budget.
- Develop and grow staff competencies through team development, implementation and support of specific training for various responsibilities.
- Spearhead continual improvement and culture change of the organization via the implementation of Kaizen, Occupational Health & safety and ISO 22000.
- Establish measures, metrics, thresholds and targets/ KPI's to drive performance in alignment with Operations and other business strategies.
- Develop and optimize organizational systems to boost efficiency and keep operations scalable and agile for changing demands - Quality, Cost & Delivery Model.
- Support top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various operational issues.
- Coordinate leadership workshops to educate team members on best practices to optimize productivity.
Factory Manager
Sunkist Bakers & Millers
Arusha
09.2017 - 03.2019
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
- Kept abreast of current environmental requirements of state and federal environmental protection agencies and mobilized safe and responsible workplace.
- Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
- Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Spearheaded product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Created and delivered manufacturing labor cost and price input for customer quote reviews.
- Analyzed financial reports, assessed factory productivity and devised plans of action to build productive plant operations.
- Prepared and maintained production reports and personnel records.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Factory Manager
Innscor Kenya Limited (Now Simbisa Brands)
Nairobi
12.2013 - 08.2017
- Delivered factory-level communications and tactical direction and drove achievement of quality, delivery, productivity and financial performance goals and objectives.
- Orchestrated and maintained vibrant continuous improvement and lean manufacturing culture within factory.
- Kept abreast of current environmental requirements of state and federal environmental protection agencies and mobilized safe and responsible workplace.
- Drove productivity and financial performance and managed achievement of corporate and factory level metric goals.
- Coordinated company projects and programs that supported manufacturing function.
- Recognized low-cost suppliers and managed deliveries to cut downtime and save costs.
- Minimized lags by leading and scheduling personnel, boosting morale and implementing new protocols.
Production Manager
Unga Limited
Nairobi
07.2007 - 11.2013
- Determined suitable staff requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Wrote and conducted formal performance reviews for production personnel.
- Managed internal operational standards and productivity targets.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Standardized production procedures, job roles and quality assurance guidelines.
- Applied lean practices to balance workflow and eliminate unnecessary steps.
Production Manager
Soy Afric Limited
Nairobi
07.2004 - 06.2007
- Determined suitable crew requirements, scheduled employees and worked with human resources to meet changing production schedules.
- Assessed manufacturing processes and recommended improvements to increase productivity.
- Addressed personnel issues and scheduling conflicts promptly.
- Wrote and conducted formal performance reviews for production personnel.
- Resolved issues quickly to maintain productivity goals.
- Managed continuous improvement initiatives to drive gains in quality, flow and output.
- Standardized production procedures, job roles and quality assurance guidelines.
- Implemented quality improvement changes to minimize product defect rates.
- Partnered with leadership on recruiting, hiring and coaching production personnel.
- Created and regularly updated department work instructions and reports.
Production Team Leader
Bake 'n' Bite Limited
Mombasa
11.2001 - 06.2004
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored and evaluated teams, identifying and targeting opportunities for improvement.
- Conducted routine inspections to check quality and compliance with established specifications.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Collaborated with internal teams to streamline operations across materials handling, production and shipping.
- Assembled products according to changing daily work orders and specific customer needs.
Education
Food Science & Technology
Jomo Kenyatta University of Agriculture & Tech.
Juja, Kenya 03.1997 - 12.2000
Advanced Certificate in Flour Milling
UK Flour Millers (Formerly NABIM)
London, England 01.2016 - 12.2016
Advanced Milling Technology
African Milling School
Nairobi, Kenya 05.2019 - 05.2019
Coaching & Mentoring For Managers
Academy of Executive Coaching (AoEC)
Nairobi, Kenya 07.2014 - 07.2014
Kaizen Practitioner Course
Kaizen Institute
Mumbai, India 04.2013 - 06.2013
ISO 22000:2018 Food Safety Management Systems
Bureau Veritas
Nairobi, Kenya 01.2021 - 01.2021
Think Like A Strategist Course
Sunwords - The 4 By 4 Leader
Nairobi, Kenya 02.2022 - 02.2022
ISO 17025:2005 Laboratory Testing And Calibration
Reach Out Management Systems Consultants
Nairobi, Kenya 11.2012 - 11.2012
ISO 9001;2008 Quality Management Systems
Kenya Bureau of Standards (KEBS)
Nairobi, Kenya 10.2011 - 10.2011
Skills
Leadership skills, Problem solving, Planning, Performance tracking (Hoshin Kanri), Decision Making, Interpersonal skills, Teamwork skills, Delegation skills, Budgeting, Inventory Management, ISO implementation & Audit, Lean Management (Kaizen), Operational Excellence
Timeline
Think Like A Strategist Course
Sunwords - The 4 By 4 Leader
02.2022 - 02.2022
ISO 22000:2018 Food Safety Management Systems
Bureau Veritas
01.2021 - 01.2021
Advanced Milling Technology
African Milling School
05.2019 - 05.2019
Head of Operations
Capwell Industries Limited
03.2019 - Current
Factory Manager
Sunkist Bakers & Millers
09.2017 - 03.2019
Advanced Certificate in Flour Milling
UK Flour Millers (Formerly NABIM)
01.2016 - 12.2016
Coaching & Mentoring For Managers
Academy of Executive Coaching (AoEC)
07.2014 - 07.2014
Factory Manager
Innscor Kenya Limited (Now Simbisa Brands)
12.2013 - 08.2017
Kaizen Practitioner Course
Kaizen Institute
04.2013 - 06.2013
ISO 17025:2005 Laboratory Testing And Calibration
Reach Out Management Systems Consultants
11.2012 - 11.2012
ISO 9001;2008 Quality Management Systems
Kenya Bureau of Standards (KEBS)
10.2011 - 10.2011
Production Manager
Unga Limited
07.2007 - 11.2013
Production Manager
Soy Afric Limited
07.2004 - 06.2007
Production Team Leader
Bake 'n' Bite Limited
11.2001 - 06.2004
Food Science & Technology
Jomo Kenyatta University of Agriculture & Tech.
03.1997 - 12.2000