PHELGONA A. RACHILO
Nairobi
Summary
Experienced Media and Communications Specialist with a strong background in public relations and customer relations. With over five years of expertise in media training, media management, and public communications, I have developed my skills to create impactful content and efficiently manage multi-platform communications. My ability to engage clients and navigate crisis situations through innovative communication strategies sets me apart. Seeking an opportunity to utilize my communication and public relations skills to provide exceptional customer care services and bridge the gap between clients and services.
Overview
8
8
years of professional experience
Work History
Technical and Vocational Trainer
State Department for Technical and Vocational Training
11.2023 - Current
- Developing a comprehensive media strategy to enhance public engagement with vocational training programs across multiple regions
- Identifying and pursuing opportunities for media outreach to elevate vocational training's role in economic development
- Collaborating on press materials, including drafting and editing releases to communicate the Department's strategic vision
- Organizing press briefings and media events, facilitating timely responses to enhance media engagement
- Training department staff on media relations best practices, enhancing overall team capacity for effective public communication
Social Media Manager
Kabete National Polytechnic
09.2022 - 08.2023
- Developed and executed a social media strategy that increased online engagement by 35%, advocating for technical education among 5,000+ followers
- Created and curated content that attracted notable media attention, resulting in 15 collaborations with journalists across Africa
- Coordinated 3 virtual events and live discussions on platforms like Twitter Spaces, attracting 1,000+ participants and amplifying the Polytechnic's impact
- Maintained an active social media calendar, focusing on 20 key events and issues that resonated with target audiences, increasing community interaction
Mass Media Studies Trainer
Kabete National Polytechnic
05.2022 - 08.2023
- Designed and implemented a curriculum that highlighted ethical journalism and the power of media in advocacy, impacting over 200 students annually
- Facilitated 10+ workshops empowering students to develop 30+ communication materials aligned with social advocacy themes
- Drafted educational resources, including 15+ op-eds and press releases on behalf of the institution, leading to 20% increase in local media coverage
- Managed collaborations with 5 African media networks, positioning the Polytechnic's initiatives and reaching over 50,000 targeted audience members
- Acted as a media advisor for journalism students, mentoring 15 students on strategic media outreach and interview preparation, improving their confidence and presentation skills
TV Producer
Hope Channel Kenya
01.2020 - 01.2021
Radio Producer/Director
Multimedia University of Kenya
01.2017 - 12.2019
Education
Postgraduate Diploma - Education
KCA University
12.2025
B.A - Broadcast Journalism
Multimedia University of Kenya
10.2019
Skills
- Strategic Media Engagement
- Digital Media Proficiency
- Crisis Communication
- Leadership and Project Management
- Strong interpersonal skills
- Public Speaking and Crisis Response
- Content Creation & Editing
- Exceptional oral and written communication skills
Languages
English
Proficient
C2
Swahili
Proficient
C2
Personal Information
Title: Media and Communications Specialist
Achievements
- Best report on an online competition powered by Tv47 Kenya, Nairobi, 08/01/19
- Created the first ever Edutainment filler program which aired on Hope Channel Kenya.
- Managed the Hope Channel Kenya Facebook page, achieving significant growth and engagement.
- Managed the Kabete National Polytechnic Facebook page, growing to over 1,000 likes.
Timeline
Technical and Vocational Trainer
State Department for Technical and Vocational Training
11.2023 - Current
Social Media Manager
Kabete National Polytechnic
09.2022 - 08.2023
Mass Media Studies Trainer
Kabete National Polytechnic
05.2022 - 08.2023
TV Producer
Hope Channel Kenya
01.2020 - 01.2021
Radio Producer/Director
Multimedia University of Kenya
01.2017 - 12.2019
B.A - Broadcast Journalism
Multimedia University of Kenya
Postgraduate Diploma - Education
KCA University
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