Programing languages
PHELAGONA AJWA
CHUMBE
UTAWALA
Summary
Driven Administrative Assistant with a proven track record at NAOMI WANGUI, enhancing document organization and fostering professional relationships. Skilled in Microsoft Excel and effective communication, I've significantly improved workplace safety measures and emergency preparedness at the Ministry of Health and Social Services. Excel in delivering customer service excellence and adept at data management.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
NAOMI WANGUI
04.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted development and implementation of new administrative procedures.
Health and Safety Officer
Ministry of Health and Social Services
10.2023 - 02.2024
- Improved workplace safety measures by conducting regular inspections and risk assessments.
- Enhanced emergency preparedness with thorough evacuation plans and drills.
- Managed hazardous materials handling procedures, ensuring proper storage, labeling, and disposal.
- Promoted a culture of safety awareness among employees through educational initiatives and presentations.
Education
Associate of Applied Science - HEALTH CARE ASSISTANT
CONVERGENT HEALTH SCIENCE COLLEGE
Nairobi, Nairobi Province, Kenya 04.2001 -
Associate of Applied Science - Public Health Education
KENYA MEDICAL TRAINING COLLEGE
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
Office Administration
Websites
Software
Database
Languages
Swahili
Native language
English
Proficient
C2
French
Intermediate
B1
Timeline
Health and Safety Officer
Ministry of Health and Social Services
10.2023 - 02.2024
Administrative Assistant
NAOMI WANGUI
04.2022 - Current
Associate of Applied Science - HEALTH CARE ASSISTANT
CONVERGENT HEALTH SCIENCE COLLEGE
04.2001 -
Associate of Applied Science - Public Health Education
KENYA MEDICAL TRAINING COLLEGE
04.2001 -
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