Phares Okoth Otieno
Medical Laboratory Scientist , ASCPi certified
Nairobi,Kenya
Summary
Dedicated and versatile Certified Medical Laboratory Scientist (MLS ASCPi) with six years of experience in diagnostic testing, quality assurance, and laboratory operations. Skillful in hematology, biochemistry, immunology, microbiology, and blood banking, ensuring timely and accurate results. Experienced in implementing ISO 15189 standards, conducting internal audits, and optimizing quality management systems. Resilient team partner and mentor, committed to excellence in patient care through precision laboratory practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Laboratory Scientist and Quality Assurance Manager
AGC Tenwek Hospital
Bomet
01.2024 - Current
- Oversee adherence to quality assurance protocols in line with ISO 15189 standard requirements.
- Optimize processes and spearhead advanced diagnostic tests in hematology, biochemistry, immunology, blood bank and microbiology, targeting achievement of the laboratory's overall TAT performance of at least 80% per month.
- Implement the lean management technique to conduct thorough customer complaint resolutions enabling at least 12% improvement in customer satisfaction to beat the 80% target.
- Support continuous quality improvement efforts through data analysis, process mapping and regular document reviews enabling improvement of the laboratory's efficiency and adaptability to anticipated changes.
- Perform equipment calibrations, verifications, and use the six-sigma approach in monitoring quality controls and troubleshooting problems.
- Conduct quality audits, ensuring compliance with ISO 15189 standards aiming at sustenance of the laboratory's accreditation status in the subsequent assessments.
Medical Laboratory Technologist & Quality Assurance Officer
St. Joseph's Mission Hospital
Migori
01.2020 - 12.2023
- Led internal audits, ensuring compliance with ISO 15189 requirements, hence sustained the laboratory's accreditation status for three sequential years.
- Managed laboratory staff training programs(CMEs), enhancing personnel efficiency and adherence to the established quality protocols.
- Improved the laboratory's operational efficiency through optimized workflows which translated into a 17% improvement in customer satisfaction.
- Directed quality improvement project on EQAs leading to higher diagnostic accuracy and result reliability, hence improved the overall laboratory's performance in EQAs by 20%.
- Participated in collecting, packaging and preparing biological specimens while keenly following standard operating procedures (SOPs) thus eliminating pre-analytical errors.
- Conducted diagnostic tests in biochemistry, hematology, parasitology, microbiology, serology and parasitology sections.
Laboratory Intern
Migori County Referral Hospital Laboratory
Migori
10.2018 - 12.2018
- Performed diagnostic procedures in multiple disciplines, including immunology, biochemistry, blood bank, parasitology and microbiology.
- Gained practical skills in microbiological techniques such as molecular testing for tuberculosis using Cepheid Gene Xpert analyzer.
Education
BSc. - Medical Laboratory Science & Technology
University of Nairobi
08.2019
Kenya Certificate of Secondary Education - undefined
Homa Bay High School
11.2014
Skills
- Diagnostic Testing Expertise
- Hematology
- Biochemistry
- Microbiology
- Serology
- Blood Banking Techniques
- Peripheral Blood Film Analysis
- Malaria Microscopy Tests
- Advanced Laboratory Equipment Handling
- Operating Abbott Cell-Dyn Ruby
- Operating LiaisonX Immuno-analyzer
- Operating Cobas 411
- Operating BD Bactec FX40/M50
- Operating Bio-Rad Blood Bank Analyzer
- Operating Cepheid Gene Xpert Machine
- Quality Assurance
- Internal Auditing
- ISO 15189
- ISO 19011
- Laboratory Process Optimization
- Compliance
- Team Leadership
- Professional Development
- Data Analysis
- Six-Sigma Approach
- Key Performance Indicators
Certification
- Certified MLS ASCPi, International American Society for Clinical Pathology, 2025-03-01
- Laboratory Operations and Management, Bio Ventures for Global Health, AAI, 2025-03-01
- Quality Improvement and Management course, 2025-04-01
- ISO 15189 & ISO 19011 Internal Auditing and implementation, 2019-09-01
- Laboratory QMS Refresher Training, 2020-08-01
- Malaria Microscopy Training, 2020-11-01
- Biosafety & Biosecurity Training, 2022-07-01
- Soft skills training, 2025-04-01
Core Skills
- Diagnostic Testing Expertise, Skilled in hematology, biochemistry, microbiology, serology, and blood banking techniques., Competent in peripheral blood film analysis and malaria microscopy tests.
- Advanced Laboratory Equipment Handling, Competent in operating Abbott Cell-Dyn Ruby, LiaisonX immuno-analyzer, Cobas 411, BD Bactec FX40/M50 for cultures, Bio-Rad blood bank analyzer and Cepheid Gene Xpert machine for molecular tests.
- Quality Assurance & Internal Auditing, Certified in ISO 15189 & ISO 19011 Internal Auditing, ensuring adherence to high-quality laboratory standards in practice.
- Laboratory process Optimization & Compliance, Proven ability to streamline workflows, enhance efficiency, and sustain accreditation.
- Team Leadership & Professional Development, Strong mentorship and training skills, fostering a mutual work environment.
- Data analysis, Expertise in analyzing laboratory data using the six-sigma approach and key performance indicators to augment workflows and improve diagnostic accuracy.
Personal Information
Nationality: Kenyan
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offPaid sick leaveTimeline
Medical Laboratory Scientist and Quality Assurance Manager
AGC Tenwek Hospital
01.2024 - Current
Medical Laboratory Technologist & Quality Assurance Officer
St. Joseph's Mission Hospital
01.2020 - 12.2023
Laboratory Intern
Migori County Referral Hospital Laboratory
10.2018 - 12.2018
BSc. - Medical Laboratory Science & Technology
University of Nairobi
Kenya Certificate of Secondary Education - undefined
Homa Bay High School
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