Peter Githiari Kanyoni
Systems Implementation Professional
Nairobi
Summary
Results-driven Implementation Project Director with 10+ years of hands-on experience gathering requirements and verifying completed hardware and software deployments within budget and schedule. Expertise in IT project management, agile development and business analysis. Forward-thinking professional recognized for meeting project deliverables by merging customer and user needs with business requirements, budgetary restrictions and logistical considerations. Successful with leading high-performing teams to sustain product vision, roadmap and business goals.
Overview
10
10
years of professional experience
14
14
years of post-secondary education
2
2
Languages
Work History
Implementations Director, Africa
Unumed Ltd
Nairobi, Kenya
04.2022 - Current
- Plan and take responsibility for the overall system objectives - provide project management and direction to ensure overall success of program & portfolio by developing program implementation plans including scope of individual initiatives, goals, budgets, scheduling, and defined deliverables.
- Acting as the client liaison so as to bridge the gap between the commercial team, product team and the technical IT team.
- Effectively map and coordinate Implementation processes in our current markets including Kenya, Ghana, Benin, Zambia and Nigeria.
- Preparing and delivering C- level presentation highlighting benefits of the system and Business Impact
- Work closely with Regional Director Africa, to evaluate new markets, product opportunity potential and prioritize product development efforts accordingly.
- Align detailed specifications/requirements and milestones for product development and ensure that they are within set timelines, budget and costs.
Implementations Manager
Unumed Ltd
02.2020 - 03.2022
- Leading the team through the deployment process that includes requirements specification and analysis, system set-up, testing and release, training and handling adoption support
- Acting as the client liaison so as to bridge the gap between the sales team and the technical IT team
- Plan the roll-out process and the sequence of events to fully roll out Unumed HMS
- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
- Preparing and delivering customer presentations/demos of Unumed HMS articulately and confidently.
Sales Executive
BusinessCom Solutions Africa
08.2017 - 12.2019
- Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs
- Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them
- Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings
- Identifying and developing new business through networking and courtesy and follow-up calls
- Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
- Marketing and promoting a portfolio of products by writing and designing sales literature and attending industry events
- Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals
- Developing effective sales plans using sales methodology.
Systems Administrator
Railway Training Institute
09.2013 - 05.2017
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Created patches and solutions to fix bugs in existing applications.
- Attended meetings to deliver status reports to key stakeholders.
- Mentored employees and offered constructive feedback for performance improvement.
- Technical Support
- Server Administration and Maintenance
- Roll out and maintenance of ICT projects like students smart card system
- Network Design and Installation
- Training on new equipment and software.
- IT Consulting
- Preparation and submission of monthly reports
- Quality Management System Auditor.
Systems Administrator
06.2012 - 04.2013
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Created patches and solutions to fix bugs in existing applications.
- Attended meetings to deliver status reports to key stakeholders.
- Mentored employees and offered constructive feedback for performance improvement.
- Oversaw IT activities to laptops, tablets and PDAs for corporate users.
- Configured and tested Windows Server operating systems with roles features.
- Delivered Tier 2 and Tier 3 support for problem identification, diagnosis and issue resolution.
Assistant IT Manager
Exemplar Technologies Limited
01.2012 - 04.2012
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Technical Support
- Help Desk Services
Product Specialist
Nettrace
08.2011 - 12.2011
- Sales, marketing and advertising
- Researched product's technical specifications and accurately communicated information.
- Logged phone numbers and email addresses to contact customers for follow-ups.
- Helped streamline repair processes and update procedures for support action consistency.
Education
BSc. - Computer Science
The Catholic University of Eastern Africa
01.2007 - 01.2011
IT ESSENTIALS - undefined
KCCT - Cisco
08.2006 - 09.2006
Cisco Certified Network Associate (CCNA) 1 - undefined
03.2006 - 07.2006
Secondary School Certificate -
Nyeri High School
01.2002 - 01.2005
Kenya Certificate of Primary Education - undefined
Kerugoya Municipality Boarding Primary School
01.1994 - 01.2001
Skills
Large Implementations
Watching Formula1
Orange army
Timeline
Implementations Director, Africa
Unumed Ltd
04.2022 - Current
Implementations Manager
Unumed Ltd
02.2020 - 03.2022
Sales Executive
BusinessCom Solutions Africa
08.2017 - 12.2019
Systems Administrator
Railway Training Institute
09.2013 - 05.2017
Systems Administrator
06.2012 - 04.2013
Assistant IT Manager
Exemplar Technologies Limited
01.2012 - 04.2012
Product Specialist
Nettrace
08.2011 - 12.2011
BSc. - Computer Science
The Catholic University of Eastern Africa
01.2007 - 01.2011
IT ESSENTIALS - undefined
KCCT - Cisco
08.2006 - 09.2006
Cisco Certified Network Associate (CCNA) 1 - undefined
03.2006 - 07.2006
Secondary School Certificate -
Nyeri High School
01.2002 - 01.2005
Kenya Certificate of Primary Education - undefined
Kerugoya Municipality Boarding Primary School
01.1994 - 01.2001
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