Summary
Overview
Work History
Education
Skills
Certifications And Achievements
References
Timeline
Barista

PETER WACHIRA

HOSPITALITY PROFESSIONAL
Nairobi

Summary

Experienced hospitality professional with expertise in waiter, barista, and mixologist roles. Strong social skills, communication abilities, and customer service background. Proactively supports team members and efficiently addresses issues.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work History

Barista

Romo House
08.2024 - Current
  • Crafted a variety of high quality hot and specialty beverages and customer loyalty.
  • Maintained a clean and organized workstation, ensuring compliances with health and safety standards.
  • Built rapport with regular customers by engaging them on personalized drink recommendations.
  • Efficiently managed multiple orders during peak hours.

Mixology

Romo House
Nairobi
08.2024 - Current
  • Created classic and signature cocktails ensuring consistent presentation and quality.
  • Managed bar inventory, conducted regular stock checks, and coordinated with suppliers to maintain adequate supplies.
  • Trained Service staff on beverage product knowledge and proper beverage handling.
  • Elevated customer experiences through personalized services such as mixology demonstrations or custom drink recommendations based on preferences.
  • Contributed insights into menu planning incorporating current mixology trends and customer preferences for a diverse, appealing selection of beverages.

Waiter

Romo House
03.2024 - 08.2024
  • Provided Excellent table service while ensuring accurate and timely order delivery in fast-paced dining environment.
  • Resolved customer complaints promptly, ensuring a positive dining experience and repeat patronage.
  • Collaborated with kitchen and bar staff to maintain smooth operations during peak hours.

Cashier

Artcaffe Coffee and Bakery
01.2023 - 01.2024
  • Accurately processed customer transactions, balancing the cash register.
  • Assisted in managing daily sales report and reconciliations.
  • Entering, updating and maintaining accurate records in databases and spreadsheets.
  • Maintained store cleanliness and supported team members during busy periods.

Barista

Artcaffe Coffee and Bakery
01.2022 - 01.2024
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Mixology

Artcaffe Coffee and Bakery
01.2022 - 01.2024
    • Improved staff performance through regular training sessions on product knowledge, customer service, and mixology techniques.
    • Trained new bartenders in mixology techniques, product knowledge, and customer service standards, improving overall team performance.
    • Participated in local mixology competitions, showcasing skills as a Craft Bartender within the larger industry community.
    • Participated in staff training sessions to continuously improve knowledge of mixology techniques and trends.
    • Maintained an expert knowledge of classic cocktails as well as emerging trends in mixology to continually refine skillset.

Waiter

Artcaffe Coffee and Bakery
01.2021 - 01.2024
  • Provided Excellent table service while ensuring accurate and timely order delivery in fast-paced dining environment.
  • Resolved customer complaints promptly, ensuring a positive dining experience and repeat patronage.
  • Collaborated with kitchen and bar staff to maintain smooth operations during peak hours.

Education

Menengai High School
Nakuru
01.2012 - 01.2015

Pre-University -

Kenya Methodist University
Nakuru
01.2016 - 01.2017

Bachelor of Arts - Journalism

United States International University
Nairobi
01.2017 - 01.2022

Nairobi Bar School
Nairobi
08.2024 - 09.2024

Skills

Beverage preparation

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Certifications And Achievements

  • Computer Application, 2016
  • Community Service, 2022
  • Occupational Health and Safety, 2023
  • Employee of the Quarter, 2024
  • Certificate for Mixology, 2024
  • Top 17 2025 Wordclass Kenya Bartenders of the year.

References

Thomas Kang'ethe,

0716117892


Linda Njeri,

Manager - Romo House Africa

0791237625


Ndoto Babu,

Luxury Spirit Brand Ambassador EABL,

0706075435


Timeline

Barista

Romo House
08.2024 - Current

Mixology

Romo House
08.2024 - Current

Nairobi Bar School
08.2024 - 09.2024

Waiter

Romo House
03.2024 - 08.2024

Cashier

Artcaffe Coffee and Bakery
01.2023 - 01.2024

Barista

Artcaffe Coffee and Bakery
01.2022 - 01.2024

Mixology

Artcaffe Coffee and Bakery
01.2022 - 01.2024

Waiter

Artcaffe Coffee and Bakery
01.2021 - 01.2024

Bachelor of Arts - Journalism

United States International University
01.2017 - 01.2022

Pre-University -

Kenya Methodist University
01.2016 - 01.2017

Menengai High School
01.2012 - 01.2015
PETER WACHIRAHOSPITALITY PROFESSIONAL