Peter Ongiare
Fintech Professional
Nairobi,Kenya
Overview
13
13
years of professional experience
Work History
Huawei Senior Manager
Fintech
12.2022 - Current
- Relations
- Payment Systems
- Cross-functional collaboration
- Negotiation, & VAS
- Southern & East African region sales and business
- Sales and marketing development
- Responsible for solution strategy opportunities
- Business Development and key project expansion in southern
- Troubleshooting and problem resolution
- Strategic planning
- Documentation and reporting
- Business planning
- Africa region
- Responsible for layout of solution and strategy plan, localization, capability development and spread competitiveness of solutions in the region
- Support customer requirement identification, feedback and close loop account management
- Responsible for market insight in the region and improvement of solution capability
- Responsible for customer engagement and solution presentation.
Head of Ecommerce Payments
01.2012 - 01.2021
- JumiaPay
- Nurturing and expanding business with existing customers and partners
- Management and Leadership of the department
- Driving financial services strategy
- Leading, improvingsystemsandprocesses for customer satisfaction
- Ensuring robust procedures and policies are followed and set KPIs
- Responsible for training and development of individuals in business
- Provide a robust strategic plan to ensure business retains a strong market position
- Manage road map and lifecycle of products
- Work with Key stakeholders regarding the payment’s product delivery from inception to to delivery
Merchant Aquisition Manager
Elivalat
01.2021 - 01.2011
- Payments Processing and Solutions:
- Develop and implement sales strategies to improve the market share of all products
- Championed the refining of sales policies, processes, and procedures
- Developed plans to ensure revenue growth in all company products
- Effective management of relationships with key customers and accounts
- Proactive resolution of customer complaints.
Business Development Team Lead
DARI LIMITED
04.2017 - 03.2019
- Recognized for increased client base within the first 8 months on the role by achieving 120% of the set target
- Rated as the best trainer measured by the number of proactive customer service team members
- Was recognized for the significant increase in client retention by collaborating closely with client service and the event management team
- Gathered market intelligence, attended events, and highlighted any future events and trends to the General management team
- Led in merchant retention by ensuring high rate of client retention and volumes by delivering stellar customer service as well on ground support to existing portfolio of clients.
Sales Account Management Specialist
Momentum Credit
02.2016 - 03.2017
- Ensured revenue growth by customer acquisition, up-selling, and cross- selling of financial institution products
- Responded to customer complaints and queries in a courteous and humble manner by putting the “customer first policy”
- Enhanced client relationships by demonstrating value and conducting regular care calls
- Carried out detailed market research, competitor analysis and gathered information on the target audience
Education
Certificate, Data Science - undefined
University of East London, Analytics Lab
2024
Masters - Business Administration
Digital Frontiers Institute
2024-05
Institute Certificate, Financial Performance International Business Management Institute Certificate, Instant and Inclusive - undefined
2025
Certificate, Risk Management International Business - undefined
Management
2021 -03
Bachelor's degree - Communication and Media Studies
Maseno University
Certificate, Digital Transformation - undefined
International Business Management Institute
2015-08
Skills
- Working in Payments and digital transformation of economies in Africa
- He has vast experience as digital payments lead having championed
- Areas such as; Digital Sales onboarding, management of complex
- Operational functions, Business Development, customer experience
- Product management, Strategic Planning, Stakeholder engagement
- And a great advocacy champion when it comes to trainings on
- FinTech, Ecommerce payments, Merchant Acquiring and Business
- Development
- Peter is currently Senior manager, FinTech &VAS at Huawei
- Technologies Regional office Working with the East, Central and
- Southern Africa regional office supporting different countries in the
- Region (Kenya, Uganda, Tanzania, Angola, Nigeria, South Africa
- Malawi, Zambia, Rwanda)
- Cross-Functional Collaboration
- Operations Management
- Cross-functional Team Coordination
- Data-driven decision-making
- Operations Planning
- Data Analytics
- Cross-Functional Communication
- Talent Development
- Organizational improvement
- Partnership Development
- Market Analysis
- Human Resources Management
- Team Leadership
- Teamwork and Collaboration
- Problem-Solving
- Process Improvement
- Training and Development
- Project Planning
- Team Development
Work Preference
Work Type
Full TimeWork Location
HybridOn-SiteRemoteTimeline
Huawei Senior Manager
Fintech
12.2022 - Current
Merchant Aquisition Manager
Elivalat
01.2021 - 01.2011
Business Development Team Lead
DARI LIMITED
04.2017 - 03.2019
Sales Account Management Specialist
Momentum Credit
02.2016 - 03.2017
Head of Ecommerce Payments
01.2012 - 01.2021
Certificate, Data Science - undefined
University of East London, Analytics Lab
Masters - Business Administration
Digital Frontiers Institute
Institute Certificate, Financial Performance International Business Management Institute Certificate, Instant and Inclusive - undefined
Certificate, Risk Management International Business - undefined
Management
Certificate, Digital Transformation - undefined
International Business Management Institute
Bachelor's degree - Communication and Media Studies
Maseno University
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