PETER NYAMONGO

• Formulating strategy, improving performance, procuring material and resources and securing compliance.
• Manage all activities involved in producing the goods and/or services of a business.
• Mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.
• Ensure all operations are carried on in an appropriate, cost-effective way.
• Improve operational management systems, processes and best practices.
• Purchase materials, plan inventory and oversee warehouse efficiency.
• Help the organization’s processes remain legally compliant.
• Formulate strategic and operational objectives.
• Examine financial data and use them to improve profitability.
• Manage budgets and forecasts.
• Recruit, train and supervise staff.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Increased profit by streamlining operations.
• Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Developed and implemented strategies to maximize customer satisfaction.

• Communicating and understanding to client needs, offering solution and support.
• Answering potential client questions and follow up work progress.
• Drafting and sending proposals with quotations to clients.
• Engaging in face-to-face meetings with clients.
• Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.

Communicating with the client and ensuring business relationship are maintained.

• Negotiating all contracts with prospective clients.
• Generating leads.
• Providing overall leadership and coordinating projects activities on site.
• Ensuring delivery of client operational strategic targets.
• Invoicing to funding sources, including calculations of completer works.
• Reduced hardware spending by Ksh. 287,650 through implementation of upgrade project for 10 devices.
• Managed project risk by identifying, quantifying and monitoring potential threats.
• Acted as a resource for colleagues seeking assistance with complex issues related to tufting machines or specific projects.
• Provided hands-on assistance during major overhauls or modifications projects, working alongside engineers as needed.
• Contributed to overall team productivity by providing assistance on various ad-hoc projects as needed.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Presented project updates to stakeholders, clearly communicating progress and addressing any concerns or questions.
• Provided research assistance on various projects, leading to informed decisions based on accurate information.
• Supported project teams by providing administrative assistance, leading to timely project completion.

• Identify construction issues to be resolved through site manager.
• Conduct onsite sites and coordinate with construction crew.
• Supervise and stimulate procurement activities as required ensuring on time delivery of equipments and materials to the site.
• Answering potential client questions and follow up work progress.
• Drafting and sending 1200 proposals with quotations to clients.
• Engaging in face-to-face meetings with clients, presenting solutions that the company has to offer.
• Oversaw personnel safety and efforts at work site.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Maintained records and logs of work performed and materials and equipment used.
• Worked with personnel and managers to meet strict timelines.
• Managed subcontractors effectively, monitoring performance and offering guidance as needed to ensure alignment with overall project goals.
• Maintained strong client relationships, providing regular updates on project progress and addressing any concerns promptly.
• Resolved issues among team members to keep employees on task.
• Provided onsite training to help develop employee skills.
• Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
• Implemented best practices and safe operating procedures.
• Trained new team members on site policies and procedures.
• Enhanced site safety by implementing strict safety protocols and conducting regular inspections.

• Implement field intervention as per the approved work plans and work towards the achievement of the project set targets.
• Manage approved expenditures for project activities.
• Compile monthly updates and submit timely reports i.e. activity reports and financial reports to the project coordinator.
• Capture activity information into monitoring and evaluation database.
• Perform any other duty as may be required from time to time.
• Engaging in face-to-face meetings with clients, presenting solutions that the company has to offer.
• Processing invoices for all sales transactions.
• Created and expanded sales presentations to new and existing customers increasing net sales revenue by 25% in sales.

• Supporting, configuration and administration of WAN, LANs, VoIP, VSAT.
• Administering firewall and network security e.g. IP telephony.
• Maintenance of network functionality and installation.
• Manage infrastructure servers to ensure reliable data communication.
• Provide regular feedback on network performance for administration.
• Implemented system upgrades for improved functionality and increased security measures.
• Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
• Developed comprehensive documentation for IT policies, procedures, and best practices, enhancing knowledge sharing among team members.
• Managed inventory of hardware components, maintaining sufficient stock levels for critical replacements or repairs as needed.

• Designing of various house plans.
• Interpreting of sketches into real working drawings.
• Designing of Master Program.
• Supervision of field work constructions.
• Assisting in on-going projects to standardize and unify design document.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.