Peter Musola
Nairobi, Nairobi Province
Summary
Dynamic and results-driven professional with extensive experience at Kenya Airways PLC and Kenya Airfreight Handling Limited. Proven leader skilled in operations management and team building, fostering high employee satisfaction while driving profitability. Adept at strategic planning and problem resolution, with a strong focus on cultivating client relationships for long-term success.
Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.
Overview
17
17
years of professional experience
Work History
Ag. General Manager
Kenya Airfreight Handling Limited
10.2024 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Head of Cargo Commercial
Kenya Airways PLC
04.2016 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Confident, dedicated business leader with Career growth, strategic insight, and poised for next-level success in a Director Role.
- Entrepreneur: with reputation of leading through ambiguity and maximizing business opportunities.
- Business Intelligence thought leader - with emphasis on tapping into Africa's growth opportunities frontier with Industry best practices
Sales Steering Manager, Africa
Lufthansa Cargo Ag.
08.2008 - 06.2010
- Revenue and Budget Planning for the Region: Considering available resources, information, restrictions, seasonality and market dynamics. Gathered bottom up information and potentials from markets, planning and control of incentive programs in the regions.
- Monitoring, reporting and forecasting. Setup, weekly, monthly, and annual results. Required advanced use of Excel tools.
- Steered capacity and optimized the network with a major inclination towards profit. Analyzed competitor networks, pricing in markets and worked as a sales process coach.
- Segmented markets communicated pricing changes and ensured that sales processes were aligned in the region.
- Marketed and collected all local market development data in conjunction with competitor development
- Monitored marketing campaigns and distribution with organizational tailor-made customer relationship management tool
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Arts - Economics
Moi University
Eldoret, Uasin Gishu, Kenya12-1994
A-Level Certificate - A-Level
Kabaa High School
Machakos, Machakos District, Kenya11-1989
O-Level Certificate - O-Level
Eastleigh Secondary School
Nairobi, Nairobi Province, Kenya12-1987
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
Hobbies: Playing the guitar and Piano, travelling,
Playing the guitar and piano has been one of my most rewarding hobbies and a great way to keep my cognitive skills sharp.
Timeline
Ag. General Manager
Kenya Airfreight Handling Limited
10.2024 - Current
Head of Cargo Commercial
Kenya Airways PLC
04.2016 - Current
Sales Steering Manager, Africa
Lufthansa Cargo Ag.
08.2008 - 06.2010
Bachelor of Arts - Economics
Moi University
A-Level Certificate - A-Level
Kabaa High School
O-Level Certificate - O-Level
Eastleigh Secondary School
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